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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,844 Reviews

1,844 Reviews of Mercedes-Benz of the Woodlands - Service Center

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November 05, 2021

It was very easy to make an appointment online. Our service advisor, Liz, got us in as scheduled and out in a timely manner as we waited for our vehicle to be serviced. They have an incredible waiting More

by vaughn.gregg4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Mercedes-Benz of the Woodlands responded

Hi, vaughn.gregg4, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Have a wonderful day!

November 05, 2021

Gaston was very professional and attentive to our needs. Services were completed as promised and we are satisfied with the service process at this dealership. More

by Laborval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
Nov 17, 2021 -

Mercedes-Benz of the Woodlands responded

Thanks for the review. We are so glad to hear Gaston was able to provide you with great service. Hope to see you again soon!

November 04, 2021

The service I received at this dealership was excellent. Friendly helpful employees. I Appreciate the help of Richard Metodiev. More

by eddieandmarilyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Mercedes-Benz of the Woodlands responded

So glad Richard provided you a great experience, eddieandmarilyn. See you soon!

November 03, 2021

Service advisor Gaston was courteous and helpful as I had my first service done November 2nd 2021. Thank you. More

by mariaj528
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gaston
Nov 17, 2021 -

Mercedes-Benz of the Woodlands responded

Hi mariaj528, that’s wonderful to hear. Thanks so much for leaving us a review. Hope to see you again soon!

October 31, 2021

Great Service! Friendly and knowledgeable staff! We have Great Service! Friendly and knowledgeable staff! We have never had an issue with this Dealership. More

by elainenoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
Nov 17, 2021 -

Mercedes-Benz of the Woodlands responded

We appreciate the review. Thanks for taking the time. Hope to see you again soon!

October 31, 2021

My service advisor Donald Hudgins always does me a top notch job. I have bought two cars from this place the last few years. The service people are overly prepared and enthusiastic in helping. The wood More

by lawlopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
October 30, 2021

I have never had a bad experience at this dealership. Everyone is so helpful and goes above and beyond. More

by Khunter33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaston has always been amazing.
October 28, 2021

Liz Ricon does an excellent job at customer services. My experience and those of my friends have always been great with the company because of Liz. I hope she gets a raise or promotion asap. More

by gfinvest.global
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2021

I was very pleased with my service. My Representative Liz was awesome very friendly & professional. Just waiting on loaner cars to be Available in a timely manner. More

by Glendaroze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2021

The service at this dealership is excellent. I always enjoy working with Liz who has taken care of me for years; however, all employees I’ve worked with have been excellent. More

by luine.hancock
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lange
Oct 27, 2021 -

Mercedes-Benz of the Woodlands responded

Hello, luine.hancock, We appreciate your positive feedback and your loyalty. We look forward to seeing you again soon!

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