"Never has buying a car been so easy! And I have to say..."
Never has buying a car been so easy! And I have to say the person that made that possible with my sales associate Michael Thomas.
Thank you Michael :)
"Within minutes of requesting information on a Mercedes..."
- Kristin T
Within minutes of requesting information on a Mercedes GLC, Marcos sent me a personalized video of the car, showing me every detail, inside and out, which really allowed me to know if I wanted to see the car in person. He was extremely kind, professional and everything was done in such a quick and timely manner! I ended up working with Marcos Morales and Michael Thomson and purchased the GLC that day! I can't compliment those guys enough. Everyone at Mercedes-Benz of The Woodlands was beyond kind and helpful!
"Recent purchase of CPO 2018 MB “SL 550”"
- Wayne G.
We had never owned a MB but after riding in our son’s GL, we decided to check out a used SL. After checking various sites, we came across a used unit with 30K miles which was CPO. Never having had a CPO unit, we checked out the rigorous review done on a unit before receiving the CPO approval. We made a call to the Woodlands and received a call right back from Michael Thomson. Michael answered specific questions about the unit and sent further info we requested. At no time did we have to request something a second time. Due to quarantine, we were unable to travel to the dealership. Even though we could not visually check out/drive it, we made the decision to purchase the unit. We dealt with Arturo and Paula in Finance. We talked through what sequence actions had to happen being remote from the dealership. All handled very professionally with Michael being keep in the loop. We finalized the purchase and the unit was delivered to our home, in a timely manner. The Five Flags “Your MB / Your Way” on the MBOTW site were certainly adhered to with this purchase. Wayne G. April 17, 2020
"I wish I could give it a million stars!!! Exceeding..."
I wish I could give it a million stars!!! Exceeding expectations would be an understatement!!! I just bought my first Mercedes, and can’t be happier!!! Thank you Mr Arturo and Michael Thomson. The absolute best experience ever!
"Great service, ask for Mike T and for sure he will be..."
- Alex Sandoval
Great service, ask for Mike T and for sure he will be glad to help. Very happy with the new GLE SUV thanks to Arturo
"Personable, honest, painless"
- Mrs. Bannon
Mike (Lilley) answered our phone call. He said, "Don't worry about anything, come in and I'll take care of you." AND that's exactly what he did! My daughter and I had so many questions about turning in our lease vehicle. But, after a short conversation about our needs/wants, Mike seemed to know exactly how to fulfill our needs. No painful "sales" techniques, just honest, upfront offers and EXACTLY what we wanted. We were so EXCITED, we ended up buying and leasing 3 cars, instead of 1. The offers just worked out so smoothly, it was too good to pass up. Love, love, love this dealership! Mike worked exhaustively throughout the late, after hours to make all 3 of us happy customers.