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Mercedes-Benz of the Woodlands - Service Center
The Woodlands, TX
1,843 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,843 Reviews of Mercedes-Benz of the Woodlands - Service Center
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October 16, 2021
Prompt and reliable service. There was plenty of staff available to accomodate the customer’ needs. available to accomodate the customer’ needs. More
by pinelandsenergy1@gmail.com
Employees Worked With
October 16, 2021
The service here is outstanding! We've always had Mercedes cars over the last 35 years. We have also used several different MB dealerships for service, as we have moved over 20 times in the last 35 Mercedes cars over the last 35 years. We have also used several different MB dealerships for service, as we have moved over 20 times in the last 35 years, due to our businesses. We are used to good service at MB, but THIS dealership far exceeds all of the others. Every single person we've encountered has been wonderful & every detail of the business is so well managed. It's such a pleasure doing business here. Thanks!!! More
by goldbay
October 16, 2021
Great experience. Service was quickly finished for service A. I waited and service waiting area is very comfortable service A. I waited and service waiting area is very comfortable More
by MGM
Employees Worked With
October 15, 2021
Juan Renteria, in the service department, worked hard and solved my tire balance issues on my Sprinter 3500 Airstream Interstate. Performed a front end alignment and rotated the tires. Juan is extremely know solved my tire balance issues on my Sprinter 3500 Airstream Interstate. Performed a front end alignment and rotated the tires. Juan is extremely knowledgeable on the Sprinter vans and was very helpful. More
by edstanfield51
Employees Worked With
Juan Renteria
October 15, 2021
The service center-Mark Escobar- has always been very courteous and helpful in checking in and out our car. And the actual service work has always been done as needed with quality workmanship, in spite courteous and helpful in checking in and out our car. And the actual service work has always been done as needed with quality workmanship, in spite of the car's lack of the same! Before the latest service, we had spent $13,229.65 on repairs above regular maintenance (A and B services, and replacing normal wear and tear items), plus 48 days lack of use. Now, due to oil leaks at turbo chargers-seals, etc., this latest service has cost $4,124.12 (discounted from $4,262.56) and taken almost 10 days. That's a total of $17,353.77 plus 58 days lack of use! And since it has a diesel engine, we are still needing that service. . More
by amhausmann
Employees Worked With
October 14, 2021
The service at Mercedes of The Woodlands was awesome! Everyone was super friendly, the service was super fast, and the breakfast and drink offerings were such a nice touch. Very impressive experience! Everyone was super friendly, the service was super fast, and the breakfast and drink offerings were such a nice touch. Very impressive experience! More
by pkcappy
Employees Worked With
October 14, 2021
Liz was very helpful and updated everything, including delay. Very happy with her attitude and communication with us. delay. Very happy with her attitude and communication with us. More
by Saraswathi
October 14, 2021
The service for my vehicle was great. The customer service from Mike was outstanding! Thank you for a first class experience and for always treating the customers with professionalism. service from Mike was outstanding! Thank you for a first class experience and for always treating the customers with professionalism. More
by rljgroupllc
Employees Worked With
Mike Lange
October 13, 2021
The service team was professional, efficient, competent, friendly, and thorough. Mike Lange and Lindsey were very supportive and made our experience at MBOTW a very positive one. friendly, and thorough. Mike Lange and Lindsey were very supportive and made our experience at MBOTW a very positive one. More
by terryorrhhi
Employees Worked With
Lindsey, Mike Lange
