Mercedes-Benz of the Woodlands - Service Center

Mercedes-Benz of The Woodlands is the best MBenz dealership! Exceptional customer service! Great car advice and recommendations, and very attentive and trustworthy. Thank you Mark Escobar!!! dealership! Exceptional customer service! Great car advice and recommendations, and very attentive and trustworthy. Thank you Mark Escobar!!! More

It was very good and fast.Richard Metodiev( Service manager) took care of me and he handled it very professional like always glad he is there manager) took care of me and he handled it very professional like always glad he is there More

Car was finished as promised. Coupon really helped the service to be affordable. Great staff here! Everyone was helpful. We were met as soon as we drove in! service to be affordable. Great staff here! Everyone was helpful. We were met as soon as we drove in! More

Service Was good, wait time as communicated and liked you had a place for your clients to bring a laptop and work while waiting. Professional rep. had a place for your clients to bring a laptop and work while waiting. Professional rep. More

Donald is always professional and proficient. I book my appointment and he get’s me in and out of there in a very timely manner. It’s always appreciated. appointment and he get’s me in and out of there in a very timely manner. It’s always appreciated. More

Wonderful peopleWonderful serviceWonderful atmosphere Wonderful people Wonderful service Wonderful atmosphere I my car Service there and it was Efficient and done right. I would not hesitate to go the Wonderful people Wonderful service Wonderful atmosphere I my car Service there and it was Efficient and done right. I would not hesitate to go there again. Thank you Mercedes-Benz the Woodlands More

Overall great experience! I was contacted before my service appointment via phone giving me the option of another service date with a loaner car or shuttle due to length of service B . Also while I wai service appointment via phone giving me the option of another service date with a loaner car or shuttle due to length of service B . Also while I waited I was shown a separate office area I could work in by Liz . Very accommodating thank you More

Recently I had a Service Appointment for my SL to address an Engine Light - Donald Hutchins and the Technicians addressed that promptly and during the follow-up test drive heard a suspension / steering noise an Engine Light - Donald Hutchins and the Technicians addressed that promptly and during the follow-up test drive heard a suspension / steering noise and advised me of same - put the vehicle up to troubleshoot and discovered a faulty pulsation damper for the electro-hydraulic suspension system. I was very impressed at the proactive attitude by the Service Department to ensure my vehicle was delivered back to me with every known issue addressed. Thanks very much, Steve Seiler More

Arrived late in the day with a screw in one of my tires. Was almost ready for new tires and they had some in stock and were running a discount. Mike Lange got my new tires installed and ready to go by 6:30, Was almost ready for new tires and they had some in stock and were running a discount. Mike Lange got my new tires installed and ready to go by 6:30, great service! More

The waiting area and showroom are great but it's people that make the difference from the initial call to schedule an appointment to when you are taken to your car on departure. Mike Lange knows what he i that make the difference from the initial call to schedule an appointment to when you are taken to your car on departure. Mike Lange knows what he is suppose to know and has good people skills. I believe the service performed on my car every time is the BEST. More