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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,840 Reviews

1,840 Reviews of Mercedes-Benz of the Woodlands - Service Center

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April 22, 2021

Great service always! Richard M, my service manager, is very knowledgeable and helpful. Very please with MBTW! We will continue to do business with MBTW More

by Lindenteam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are pleased to hear about your experiences with Richard! We hope to continue living up to your expectations for years to come!

April 21, 2021

Great service - very kind. Cleaned my car very nicely after service. Great follow-up - let me know there was a delay so that I did not return and have to wait. More

by nanolsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear about your service experience! We hope to see you again in the future!

April 17, 2021

Extraordinary service in a record time. I am definitely super happy because every time I take my MB to service the attend me like if I was the only customer they have and for that reason I can’t thank en More

by jorge lomelin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lange
May 17, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review! We appreciate your kind words and hope to have the continued pleasure of working with you for years to come!

April 17, 2021

Great service and friendly staff. Very easy to make an appointment we appreciated all the staff wearing masks for safety. The staff identified the issue we had and fixed it to our satisfaction. Thanks More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Hutchins
May 17, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We appreciate your kind words! We hope to see you again in the future!

April 17, 2021

Mark was great. Very nice. In and out in a timely matter. Appreciated the loaner vehicle while my car was being serviced. Very clean dealership. More

by Cindy Serwatka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear that your service experience with Mark was great! We hope to see you again in the future!

April 16, 2021

I was very pleased with my experience at MB Woodlands. Great friendly and professional service. All work was done within the time frame I was given. More

by tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
May 17, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We appreciate your kind words and we are so happy to hear about your experience with our service department. We hope to see you again in the future!

April 15, 2021

I am very pleased with Mark Escobar's great communication, friendly and professional service. I also appreciate it that you all respected my time. We trust MB of the Woodlands. More

by nico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear about your service experience with Mark! We hope to see you again in the future!

April 15, 2021

I have experienced nothing but exemplary and outstanding service at MB Woodlands, ever since the company began its operations. Every member of the team at MB Woodlands has been outstanding. Blessings and th More

by RaghuSN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Hutchins
Apr 15, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear about your experiences with our dealership. We appreciate your kind words and we hope to continue living up tp your expectations for years to come!

April 15, 2021

Mercedes Benz of The Woodlands has consistently provided me excellent customer service and exemplary quality work. I have taken my vehicles to two other MB service departments over the years and hands-down More

by J. Diaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear about your experiences with us here at MBOTW and we hope to continue living up to your expectations!

April 15, 2021

Mike Lange and the technician crew always provide my spouse and me excellent customer service on our 2 MB's. We only visit MB of The Woodlands for our MB maintenance / service needs. More

by steveseiler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Apr 15, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We appreciate your kind words. We are so happy to hear that Mike has provided you both with excellent service on your vehicles! We can't wait to see you again!

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