Mercedes-Benz of the Woodlands - Service Center

Took my car in to have 2 blown out tires replaced. Adian, my service writer, took had the other 2 and one of them had a nail. He had that one replaced as well. He kept me updated on what was going Adian, my service writer, took had the other 2 and one of them had a nail. He had that one replaced as well. He kept me updated on what was going on and when I could pick up my car. The car was ready when I got there. I was in and out in less than 15 minutes. I will be requesting him from now on! More

We’ve had 3 Mercedes Benz so far from these dealership. Everyone is so friendly including the service department. Isiah Martinez has always been our service rep and honestly he’s the best. No issues what s Everyone is so friendly including the service department. Isiah Martinez has always been our service rep and honestly he’s the best. No issues what so ever. That is why we continue to always purchase our cars from the woodlands Mercedes Benz. More

The MB dealership at the Woodlands has always been very professional and courteous. Always attentive to the various needs I have brought to their attention. professional and courteous. Always attentive to the various needs I have brought to their attention. More

Mark is a pro and has never let us down . H e tracks the vehicle when being serviced and we re always satisfied. H e tracks the vehicle when being serviced and we re always satisfied. More

Provided excellent, professional, and honest customer service with video feedback and a timely shuttle service. service with video feedback and a timely shuttle service. More

Did a great job getting me in and out very quick. I can’t even get this service in the town that I live in.. I can’t even get this service in the town that I live in.. More

Our stellar experiences at MBoTW are a direct result of Mark Escobar's knowledge, professionalism and unwavering customer service excellence. From drop-off to pick-up and everything in between, service vis Mark Escobar's knowledge, professionalism and unwavering customer service excellence. From drop-off to pick-up and everything in between, service visits are not only pain-free, I often leave feeling pampered..if that's a thing when getting a car serviced! Mark Escobar and Erich are why I'm in a GLE and a customer of MBoTW. More

Always get the best service here! Have purchased 2 cars, will look to purchase more in the future. Isaiah our service advisor is the best! Have purchased 2 cars, will look to purchase more in the future. Isaiah our service advisor is the best! More

Impeccable service, excellent communication, consistent results. I have been using this dealership for 10 years now and wouldn't recommend anywhere else. results. I have been using this dealership for 10 years now and wouldn't recommend anywhere else. More

Liz is always a joy to see and catch up with as she deals with my service needs. The whole team is friendly and helpful. with my service needs. The whole team is friendly and helpful. More