Mercedes-Benz of the Woodlands - Service Center

Prompt courteous service experience. All of the employees were smiling and did not look stressed which made me feel they enjoyed working there. A good experience. All of the employees were smiling and did not look stressed which made me feel they enjoyed working there. A good experience. More

I bought my GLE 450 about six years ago, and I have been extremely happy with the support and service I have received. I am now planning to trade in my and looking at upgrading thru the Mercedes-Benz of the extremely happy with the support and service I have received. I am now planning to trade in my and looking at upgrading thru the Mercedes-Benz of the Woodlands. More

Excellent customer service during the process of buying a car and more importantly afterwards. High quality lounge area while you wait . car and more importantly afterwards. High quality lounge area while you wait . More

Pleasant experience. Good waiting area with snacks etc. Adrian was very professional and answered all my questions Good waiting area with snacks etc. Adrian was very professional and answered all my questions More

I have own Mercedes vehicles for many years. I have interacted with various locations and many different Service Advisors. By far Mr. Gaston is the most honest and Best Service Advisor I have I have interacted with various locations and many different Service Advisors. By far Mr. Gaston is the most honest and Best Service Advisor I have encountered. I appreciate Mr. Gaston's professionalism, friendliness, honesty, and Mercedes knowledge. I will refer all of my family and friends to The Woodlands location and of course to Mr. Gaston. More

This is by far one of the best dealerships I’ve dealt with. Staff is proffesional and friendly. And I like the snack bar as well! Best, Mrs.Kordek with. Staff is proffesional and friendly. And I like the snack bar as well! Best, Mrs.Kordek More

This needs to be Your dealership. The staff is always polite and professional and will completely explain any questions you may have about your Mercedes service. Additionally, the cu The staff is always polite and professional and will completely explain any questions you may have about your Mercedes service. Additionally, the customer lounge is exquisite- plush oversized chairs, big screen tv, quiet computer nook, beverages galore, upgraded specialty coffee maker, fresh pastries, cookies, snack bars. We have other dealerships across the city but The Woodlands Mercedes dealership is absolutely the Best! More

Service team is exceptional. All staff encountered were gracious. Lived up to all my expectations. All staff encountered were gracious. Lived up to all my expectations. More

Beyond my expectations. I am 81 and traveled a long distance and it was worth every mile. Facility, staff, operating system and service exceptional. From making reservati I am 81 and traveled a long distance and it was worth every mile. Facility, staff, operating system and service exceptional. From making reservation to initial greeting, welcoming and professional. I am a retired Administrative Law Judge and appreciate an operation geared to customer service and satisfaction. My Service Writer, John Watkins, took time to make me aware of what I could expect and kept me informed. Additionally, he answered several vehicle questions I had, unrelated to why I was there. He said I could contact him any time. This dealership is on top of it!😊 More

Quick and easy great service! ! Car was returned washed and very clean. Was updated while the service was done. ! Car was returned washed and very clean. Was updated while the service was done. More