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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,870 Reviews
Call Service Center (936) 206-7500

1,870 Reviews of Mercedes-Benz of the Woodlands - Service Center

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August 17, 2022

I was very pleased with the service I got when having my first maintenance done on my vehicle. Everyone was helpful and my wait was very short. More

by dreagan4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2022 -

Mercedes-Benz of the Woodlands responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 16, 2022

Mark Escobar and the entire service team always do an amazing job taking care of my G63. Vanessa in sales helped me buy my e350 last year and has been great in informing me of the types of vehicles I wo More

by n3solanki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Stephens
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Aug 16, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found your experience with both Vanessa and Mark to be a positive one. We appreciate your business. Our team looks forward to serving you again soon. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 16, 2022

fantastic service and facility. This is the only place I would consider servicing my car More

by billmao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
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Aug 16, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands, Bill. We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 13, 2022

Excellent service. The repair was done within the estimated time frame, including washing my car. More

by doug.rogge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
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Aug 15, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you, Doug! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 12, 2022

Mike was outstanding and so kind. I’ve been to many Mercedes dealerships but this is the best by far. More

by anamurillo99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lange
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Aug 15, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you again for choosing Mercedes-Benz of the Woodlands. We appreciate your business and look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 11, 2022

Always enjoy my service experience. Mike is the best service manager. He is a real asset. More

by 2221briley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lange
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Aug 12, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 11, 2022

Good service, good staff, good attention to customers waiting on their cars, a pleasant dealership to deal with.. More

by bmiller605
Recommend Dealer
Yes
Employees Worked With
Gaston
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Aug 12, 2022 -

Mercedes-Benz of the Woodlands responded

We are very happy to hear Gaston provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 11, 2022

Great service. Richard has taken care of me since I have had the car. I wish I had been at MBOTW instead of BMW all those years. More

by nappiert
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words for Richard, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 10, 2022

MBOTW’s service department, especially Mike Lang, is always responsive to my service needs. Thanks! More

by poolesl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Report | Print
Aug 10, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 09, 2022

Mercedes @Woodland exceptional services, Mark kept me informed on what my SUV need it during the service. Return to the dealer and the car was ready !! no time lost!!!. Good work for the mechanics also. More

by operla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2022 -

Mercedes-Benz of the Woodlands responded

It's great to hear that Mark was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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