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Merchants Auto

Hooksett, NH

4.5
2,063 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 2,063 reviews

November 01, 2016

Came to browse Jeep vehicles Your dealership is very fortunate to have Ryan Spada as an employee.He is extremely professional and did everything in a professional manner to get me More

by jeep427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Spada
Nov 03, 2016 -

Merchants Auto responded

Thank you for sharing your experience with us we appreciate you. Scott Rienert Manager 1-800-288-6999

October 31, 2016

Helpful Joe Hodgson meet us at front door of merchants, he was very pleasant and helpful. He showed us what would meet our needs. He show us where service w More

by Donna Heal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hodgson
Nov 03, 2016 -

Merchants Auto responded

Thank you for sharing your experience with us we appreciate you. Scott Rienert Manager 1-800-288-6999

October 30, 2016

Easy experience I am the type of person who gets stressed out by big purchases . As I walked in, I met Dan Adams, who seemed truly genuine about putting me in the ri More

by Cthibodeau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon Lewis, Dan Adams, Scott Rienert
Nov 03, 2016 -

Merchants Auto responded

"In My past experience, in any car dealership, I felt like I was being pushed to spend the most money possible, regardless of my needs. At merchants, Dan got to know me a little and asked all the right questions about my needs." Thank you for sharing your experience with us we appreciate you. Scott Rienert Manager 1-800-288-6999

October 30, 2016

Mark Does it Again! My family has been purchasing vehicles from Mark Chartrand for many years, three of which during his time at Merchant's. Mark is Low pressure, profess More

by JeffT-NH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon Lewis, Mark Chartrand
Nov 03, 2016 -

Merchants Auto responded

Thank you for sharing your experience with us we appreciate you. Scott Rienert Manager 1-800-288-6999

October 30, 2016

Fast, Easy, and VERY Friendly I came to Merchants just to browse, fell in love with my Kia Forte and left the next day with it! Joe stayed well after hours to help me through the p More

by Edna.Jamak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hodgson
Nov 03, 2016 -

Merchants Auto responded

Thank you for sharing your experience with us we appreciate you. Scott Rienert Manager 1-800-288-6999

October 29, 2016

Great! Rodney goes above and beyond to satisfy all your needs. I was all approved for my new car all I had to do is the paperwork and take delivery. Rodney a More

by Gil49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Coimbria, Rodney Mathews
Nov 05, 2016 -

Merchants Auto responded

" I told him I was trying to get a ride for Friday but was having a problem because everyone I knew worked days. He said I'll pick you up! He drove just under an hour in lousy weather to pick me up and bring me in. He even showed up in my new car a 2016 Ford Fusion and let me drive back. " Thank you for sharing your experience with us . Scott RIenert 1-800-288-6999

October 29, 2016

great dealership good guy to deal with showed us around while we waited for paperwork no hassle everything went quick would recommend this dealership to other people More

by ken2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hodgson
Nov 05, 2016 -

Merchants Auto responded

"no hassle everything went quick " Thank you for sharing your experience we appreciate you. Scott Rienert Manager 1-800-288-6999

October 27, 2016

Excellent service What a great experience. Richard Roy was very helpful and found us financing. We were treated like toyalty. He really worked hard for us. Great guy! More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2016 -

Merchants Auto responded

"We were treated like royalty" Thank you for sharing your experience we appreciate you. Scott Rienert Manager 1-800-288-6999

October 27, 2016

Mark Chartrand Mark was a very professional and friendly sales person . He was efficient and did a great job helping us through the process of buying a car. More

by cindy norwood
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Chartrand
Nov 05, 2016 -

Merchants Auto responded

Thank you for sharing your experience we appreciate you. Scott Rienert Manager 1-800-288-6999

October 25, 2016

Good experience Had a good experience overall. Mike made it easy and non stressful. He was very easy going. I would definately buy another car from merchants. More

by Hardscape
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Amburg
Nov 05, 2016 -

Merchants Auto responded

"easy and no stressful" Thank you for sharing your experience we appreciate you. Scott Rienert Manager 1-800-288-6999

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