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Merchants Auto

Hooksett, NH

4.5
2,063 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 2,063 reviews

October 09, 2016

It was great They did great working with me to get me into the truck I got. And being honest about the price I have only had it two days but I'm very happy with it More

by Patrick1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Phaneuf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Coimbria
Nov 05, 2016 -

Merchants Auto responded

We appreciate you sharing your experience with us! Scott Rienert Manager 1-800-288-6999

October 08, 2016

Honda Pilot Purchased I went to Merchants Auto because I heard about them a while ago and knew that had a large inventory of used vehicles. Used vehicles is what they do. More

by Enjoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Adams
Nov 05, 2016 -

Merchants Auto responded

We appreciate you sharing your experience with us! Scott Rienert Manager 1-800-288-6999

October 06, 2016

Excellent Service I heard about Mechants over the radio, Merchants was the first and only dealership I needed. My sales consultant Mark Chartrand was kind, helpful, and More

by Newall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordon Lewis, Mark Chartrand, Scott Rienert
Nov 05, 2016 -

Merchants Auto responded

"Excellent buying experience and took the stress away" Thank you for sharing your experience we appreciate you. Scott Rienert Manager 1-800-288-6999

October 06, 2016

Fast, easy and affordable! Rodney was professional, kind and made the car buying process a breeze! Just when I thought I'd never be able to get out of my old lease and a car wit More

by Sherry W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Luce, Rodney Mathews
Nov 05, 2016 -

Merchants Auto responded

"Rodney was able to make miracles Happen" We appreciate you sharing your experience with us! Scott Rienert Manager 1-800-288-6999

October 05, 2016

What a pleasant experience! I'm so happy that our recent purchase at Merchants was such a pleasure. We traveled 90 miles to buy, and we are completely satisfied with the customer More

by Nancy C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Gendron
Nov 05, 2016 -

Merchants Auto responded

We appreciate you sharing your experience with us! Scott Rienert Manager 1-800-288-6999

October 05, 2016

Shopped Merchants first... And last! I had a 2014 Cadillac SRX to sell and had been getting quotes from local dealers in the Manchester/ Hooksett region. Scott at Merchhants gave me the h More

by Norrisviv1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SCOTT REINERT, Scott Rienert
Nov 05, 2016 -

Merchants Auto responded

"Scott at Merchants gave me the highest offer when I first went to see him a month ago and after a month of shopping other offers his still remained the highest." Thank you for sharing your experience we appreciate you. Scott Rienert Manager 1-800-288-6999

October 05, 2016

Great Experience! Richard Roy was great - he went above and beyond to help me buy the car I wanted! Gordon Lewis was also very helpful. Overall the experience went very More

by ksr25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gordon Lewis
Nov 05, 2016 -

Merchants Auto responded

We appreciate you sharing your experience with us! Scott Rienert Manager 1-800-288-6999

October 01, 2016

Returning Client Happy With Purchase Again I purchased a car from this dealership 5 years ago and had a terrific experience. I was very comfortable returning for my next car. Last night I More

by LynnMc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Rienert
Nov 05, 2016 -

Merchants Auto responded

"I purchased a car from this dealership 5 years ago and had a terrific experience. ' Thank you for sharing your experience with us . We appreciate you. At your service, Scott RIenert 1-800-288-6999

September 30, 2016

Great Service I gave Merchant's Auto a 5 Star Rating because they were amazing! I have not the greatest credit score and have some other issues on my credit, but t More

by kristieblanchette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hodgson
Nov 05, 2016 -

Merchants Auto responded

We appreciate you sharing your experience with us! Scott Rienert Manager 1-800-288-6999

September 30, 2016

Great purchasing experience!! Richard Roy was my sales rep. He was wonderful to deal with. He went above and beyond to get the best deal for me. He answered all my questions and More

by Very satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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