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Merchants Auto

Hooksett, NH

4.5
2,063 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 2,063 reviews

May 15, 2016

SebagoMom I worked with Jim to buy a car that would fit me, and he was very accommodating and helpful. There was no pressure, and he explained everything to me More

by Sebagomom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Coimbria, Jim Smith
May 20, 2016 -

Merchants Auto responded

"There was no pressure, and he explained everything to me very well. Jim also showed me where the service dept was, and introduced me to the people there. So I feel very comfortable coming back to Merchants" Thank you for sharing your experience we appreciate you. Scott Rienert 1-800-288-6999

May 14, 2016

Fantastic! Gave me the best deal ever, awesome people and great service! I would highly recommend anyone to purchase a vehicle at merchants auto. Great service! More

by Jgarcia0590
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordon Lewis, Harold Davis
May 20, 2016 -

Merchants Auto responded

"Gave me the best deal ever, awesome people and great service!" Thank you for sharing and congratulations we appreciate you! Scott Rienert 1-800-288-6999

May 14, 2016

Positive Experience I worked with Mark. He helped me get a car when I needed one in a hurry to an accident. The process was fast and easy. No stress. More

by stasha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Chartrand
May 20, 2016 -

Merchants Auto responded

"The process was fast and easy. No stress. " thank you for sharing we appreciate you. Remember to visit us for a free carwash once a week. Scott Rienert 1-800-288-6999

May 14, 2016

Awesome people Car shopping is such a stressful process , my wife and i went to multiple car dealerships and we finnally made our way to merchants auto, what a great More

by XBennette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Makara, Scott Rienert
May 20, 2016 -

Merchants Auto responded

Car shopping is such a stressful process , my wife and i went to multiple car dealerships and we finaly made our way to merchants auto, what a great and non stressful experience! So glad you felt this way which was our goal. Congratulations we appreciate you. Scott Rienert 1-800-288-6999

May 14, 2016

Very satisfying Lisa Petrucelli was very helpful in getting me the car I wanted. She worked late past her shift to get me approved for a Dodge dart. This was the firs More

by Chris Chadwick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Petrucelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Randlett
May 20, 2016 -

Merchants Auto responded

"Lisa Petrucelli was very helpful in getting me the car I wanted. She worked late past her shift to get me approved for a Dodge dart." Thank you for sharing your experience with us we appreciate you. Scott RIenert 1-800-288-6999

May 12, 2016

Purchase of Vehicle Would like to thank Rodney Mathews for making the purchase of our new to us vehicle so easy. Start to finish, we found him engaging, informative and More

by ND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Mathews
May 20, 2016 -

Merchants Auto responded

"Start to finish, we found him engaging, informative and at the end going over the vehicle I really felt as if I knew the vehicle. Would highly recommend both Rodney and the dealership." We appreciate you sharing and thank you. Scott RIenert 1-800-288-6999

May 11, 2016

Careing place Rich was by far the most down to earth guy i have ever had to deal. Don't try to play tricks like other dealerships iv been to before. I will be back More

by Ram1717
Recommend Dealer
Yes
Employees Worked With
Rich Interrante
May 20, 2016 -

Merchants Auto responded

"Rich was by far the most down to earth guy i have ever had to deal. Don't try to play tricks like other dealerships iv been to before." Thank you for sharing we appreciate you . Visit for a free car wash once a week . Scott Rienert 1-800-288-6999

May 10, 2016

Sons first car buying experience was a good one We had to get a new car for our son, brought him along to pick it out. Mark was very professional during the whole process. First time shopping at Mer More

by Mark D
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon Lewis, Mark Chartrand
May 17, 2016 -

Merchants Auto responded

Thank you for sharing .We appreciate your business . Please visit for a free car wash once a week . Scott Rienert 1-800-288-6999

May 06, 2016

My new car My husband and i went to look at a car that i hag seen on the Internet. Ryan Spada wad great help us listen to what we where looking for and why they More

by Dube1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Coimbria, Ryan Spada
May 06, 2016 -

Merchants Auto responded

I'm impressed that i can take the car there for the life of it for free inspection stickers they all seemed very nice and i look forword to work ing with them. Thank you for sharing and we feel the same way about working with you! Scott Rienert Internet Manager 1-800-288-6999

May 04, 2016

Rodney Rocks!! Rodney was friendly efficient and extreme pleasure to work with. TY for helping me with my new Forte! I love it and merchants (due to Rodneys professi More

by christy03275
Recommend Dealer
Yes
Employees Worked With
Rodney Mathews
May 06, 2016 -

Merchants Auto responded

Congratulations on your new forte and thank you for sharing your experience with us . Visit us for free touch free car washes at your leisure. Scott RIenert Internet Manager 1-800-288-6999

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