Merchants Auto

Very helpful agents It was really a good experience at merchants auto they made my car buying very easy and fun. And greatly the agent was so helpful It was really a good experience at merchants auto they made my car buying very easy and fun. And greatly the agent was so helpful More

Amazing Customer Service!! See Chris K for your sales rep! Best of the BEST!!! Can't thank you and Marcus enough for your time and patience with me!! Five stars all the way! See Chris K for your sales rep! Best of the BEST!!! Can't thank you and Marcus enough for your time and patience with me!! Five stars all the way! More

GREAT DEALERSHIP MY REVIEW WOULD HAVE TO BE ABOUT THE THE SALES CONSULTANT. RYAN GENDRON. ONE OF THE NICER PEOPLE I EVER DEALT WITH. RYAN I GIVE YOU 5 STARS !!! GREAT MY REVIEW WOULD HAVE TO BE ABOUT THE THE SALES CONSULTANT. RYAN GENDRON. ONE OF THE NICER PEOPLE I EVER DEALT WITH. RYAN I GIVE YOU 5 STARS !!! GREAT PLACE TO PURCHASE A CAR !!! MAKE SURE YOU ASK FOR RYAN GENDRON, More

Chris Kordas is really, really good. On Sunday, March 6, I visited Merchants Auto in Hooksett, NH. I liked two midsize luxury cars which were on the sales lot. It was great to deal wit On Sunday, March 6, I visited Merchants Auto in Hooksett, NH. I liked two midsize luxury cars which were on the sales lot. It was great to deal with Chris Kordas and the others who were on the sales team, because they are competent and efficient. Chris focused on the two cars that I liked and worked with the sales team to get financing approvals on both of them, so that made it easy for me, because I had my pick of the two cars. I chose the newer of the two cars and I am very pleased with the car, which runs as good as new. Thank you, Chris Kordas and the sales team. You were all excellent. More

Quick and Easy with Excellent Customer Service My sales experience was great!! Joe Hodgson was professional and personal at the same time. He made our buying experience a quick and easy one. We g My sales experience was great!! Joe Hodgson was professional and personal at the same time. He made our buying experience a quick and easy one. We got the car we wanted for the price we wanted. Joe also took the time to give me a tour of the dealership including showing me were service is located. Just a great all around experience from beginning to end. I can't think of one thing they could have done better. More

My new Dodge My Salesman Joe Hodgson worked hard to help me get into the vehicle I wanted along with the the Sales manager Chuck. The credit department helped me t My Salesman Joe Hodgson worked hard to help me get into the vehicle I wanted along with the the Sales manager Chuck. The credit department helped me to get a payment that I was comfortable with. More

Great Sales Model; this is how a vehicle purchase should go! I drove to Merchants expecting the "typical" car buying experience where you get accosted by sales people before you can even make it into the dealers I drove to Merchants expecting the "typical" car buying experience where you get accosted by sales people before you can even make it into the dealership, and then go through the agonizing haggling with vehicle price. Then there is the financing...which is a whole other headache at other dealerships I have encountered in the past. NOT at Merchants! We were welcomed into the dealership without any stress. We sat down with Chris Kordas in Sales who was straight forward, easy going, and not at all judgmental. We knew which vehicles we were looking for from the website and Chris was able to quickly give us an update on the vehicles' availability. We sat with Steve Coimbria in Finance and we were given options as far as financing and were not pressured for a decision. We found an issue with the contract following our purchase and called Chris...he was able to easily rectify the situation with Marcus Luce and we received a new corrected contract without any aggravation or bother. I would definitely buy from Merchant's again. It was a pleasant experience from beginning to end and from GM to Sales staff, Service department, and cashier. Thanks. This is how a vehicle purchase should go. You have a great sales model. Keep up the good work. More

Commendable Experience My husband drove into the driveway all smiles saying he found the perfect car for us at Merchants. So I drove back to Merchants with him and we seale My husband drove into the driveway all smiles saying he found the perfect car for us at Merchants. So I drove back to Merchants with him and we sealed the deal in a very short time with Eli Ruiz. Eli knew exactly what we were looking for and found just the car my husband hoped to buy. Everyone at Merchants from our salesman to the garage manager were very professional and considerate of our concerns and questions. This was the best car buying experience we have ever had. More

Another Great Experience Our salesman was very patient with us . After driving several cars and not finding a perfect match we went home, not sure if the vehicle, mileage Our salesman was very patient with us . After driving several cars and not finding a perfect match we went home, not sure if the vehicle, mileage requirements and price range we wanted would even be achievable Our salesman went ABOVE and BEYOND our expectations, sending us photos of cars he thought we might be interested in. Several suggestions later he found the car we were looking for! He took care of all the paperwork and had it ready, all we had to do was show up and test drive the car. Rodney, our salesman, listened to us and was able to personalize the experience from start to finish. More