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Merchants Auto

Hooksett, NH

4.5
2,063 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 2,063 reviews

October 05, 2015

2nd chance help Came to Merchants because my dad work here in the 70s and always told me they take good care of you . so this my second auto I brought here and I alw More

by xxxxxxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gordon Lewis
Oct 09, 2015 -

Merchants Auto responded

"so this my second auto I brought here and I always get treated right . Thank you Lisa and Gordon to make me feel like family. I will be back some day for my 3rd auto." Thank you so much for taking your valuable time to do this review. We appreciate you! remember to stop by anytime for free car washes. Scott Rienert Internet Manager 1-800-288-6999

October 03, 2015

PERFECT.. This is my second vehicle from Merchants Auto. They are outstanding with no pressure to purchase!! Fast and efficient. The service department is very More

by lorrinassar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The entire staff is friendly and very helpful...., also Kathy is great to work with...., Gordon Lewis, Dan Adams, Joe Hodgson
Oct 09, 2015 -

Merchants Auto responded

"This is my second vehicle from Merchants Auto. They are outstanding with no pressure to purchase! Thank you for your continued patronage! Thank you for sharing your experience. Remember to stop by for free car washes anytime. Scott Rienert Internet Manager 1-800-288-6999

October 01, 2015

The team made buying a vehicle fun with no pressure. Thanks Everyone I talked to was very personable , friendly, and actually great to talk too. I had a great time purchasing the vehicle and it was fast. I was More

by rjamrobe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordon Lewis, Mark Chartrand, Jim Marsh
Oct 09, 2015 -

Merchants Auto responded

I will recommend Merchants and your team to everyone. This is my third vehicle with Merchants and I will keep coming back. Thank You So Much !!! Semper-Fi Thank you for sharing and thank you for serving We appreciate you!!! Scott Rienert Internet Manager 1-800-288-6999

October 01, 2015

Low credit score Very happy with the service I received from Merchant Auto. I have a low credit score and few other dealerships told me no. Dan helped me find a car in More

by Revv Berry!!!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Adams
Oct 09, 2015 -

Merchants Auto responded

"He was very helpful and responded back to my emails very quickly." thank you letting us know how you feel ." We appreciate you choosing Merchants to do business with. Scott Rienert Internet Manager 1-800-288-6999

September 27, 2015

Very helpful and hard working The sales people here work hard to get you into what you want for a reasonable price. They negotiated with the bank to get me an excellent deal with l More

by Spartanlowe11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Coimbria, Zach Mangold
Oct 09, 2015 -

Merchants Auto responded

"The sales people here work hard to get you into what you want for a reasonable price. They negotiated with the bank to get me an excellent deal with little down and small monthly payments" thank you for sharing your feeling about your recent visit with us . We appreciate you and thank you for taking the time to do this review. Scott Rienert Internet Manager 1-800-288-6999

September 23, 2015

Low credit score! No worries! Rudy Makara did a nice job. I had a low credit score but where 5 othe dealerships told me no way, Merchants came through. They got me into a very low More

by biggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordon Lewis, Rudy Makara, Scott Rienert
Sep 23, 2015 -

Merchants Auto responded

"Low credit score No worries". Thank you for giving us the opportunity to serve you. Congratulations on your new vehicle and stop by anytime for free car washes. Scott RIenert Internet Manager 1-800-288-6999

September 22, 2015

Merchants Auto is the best! This is my third vehicle from Merchants Auto. They are outstanding! Fast and efficient. No pressure to purchase any vehicle and worked within my mean More

by J. Mathis, NH
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Coimbria, John Manning
Sep 23, 2015 -

Merchants Auto responded

"They are outstanding! Fast and efficient. No pressure to purchase any vehicle and worked within my means." Thank you for sharing and we appreciate you taking the time to do this review. Please stop by for frre car washes anytime. Scott RIenert Internet Manager 1-800-288-6999

September 19, 2015

Sales rep was outstanding I went to a couple other dealerships and all the sales people did was try to push cars on me, not caring about my wants just to make money off me, and More

by Doctadee12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Amburg
Sep 23, 2015 -

Merchants Auto responded

" I was never pressured into buying a car and they got me into an amazin car that i cant stop smiling about" I cant stop smiling thn king about what you said. Thank you for sharing ,enjoy your car and stop by for free car washes. Scott Rienert Internet Manager 1-800-288-6999

September 15, 2015

Efficient process The process was a pretty quick, efficient buying experience, and the dealership was willing to negotiate a good price on the vehicle we purchased. tha More

by MH Auburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Coimbria, Christopher Kordas
Sep 23, 2015 -

Merchants Auto responded

"The process was a pretty quick, efficient buying experience, and the dealership was willing to negotiate a good price on the vehicle we purchased. thank you" Thank you for sharing and choosing Merchants auto. Scott RIenert Internet Manager 1-800-288-6999

September 08, 2015

The best experience I have had buying ANYTHING! I am in shock and aw at what a great experience ut was to go there. i would and have recommended Merchants auto to everyone I know! I LOVED our sales More

by tsjasanto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Coimbria, Mark Chartrand
Sep 09, 2015 -

Merchants Auto responded

"I am in shock and aw at what a great experience ut was to go there." thank you for this incredible review. Please stop by anytime for free carwashes Scott Rienert Internet Manager 1-800-288-6999

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