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Merchants Auto

Hooksett, NH

4.5
2,066 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 2,066 reviews

October 06, 2014

I am so happy with my experience at Auto Merchants! I bought my very first car from Auto Merchants back in 2005. I had that for a little over 9 years. I just bought my second car from them yesterday a More

by beckita18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Spada
Oct 09, 2014 -

Merchants Auto responded

Thank you !! When we read a review like this we are so excited . Customer for life is our goal and we do all we can at Merchants Auto to insure this continues to happen. Ryan is an incredible asset to our company. On behalf of Ryan and all of us at Merchants Auto thank you and enjoy. Scott Rienert Internet Sales Manager 1-8000-288-6999

October 05, 2014

I am so pleased with my car purchase. From the moment I walked into this dealership and until i left I was treated very nice. I recently purchased an Audi A4 at Merchants Automotive Gro More

by elisena850
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 09, 2014 -

Merchants Auto responded

Thank you for writing this review about your experience with Merchants auto and Lisa Petrucelli. We have had the privilege of being voted pre owned car dealer of the year by dealerrater and we take this very seriously.Lisa is very low pressure and knowledgeable and her clients often give the same compliments. Thank you and enjoy your vehicle. Scott Rienert Internet Manager 1-800-288-6999

October 05, 2014

Steve from Merrimack NH My first experience with Merchants was 6 years ago when I purchased my 2005 Nissan Ultima. I purchased it with 99,000 miles. I now have 215,000 miles More

by Checkeyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordon Lewis, Rudy Makara, Scott Rienert
Oct 09, 2014 -

Merchants Auto responded

Steve, Thanks for taking your time to write this for us. Merchant Auto want to make customers for life. We do this through straight forward communication, transparency and fun. Congratulations on all your recent events ... you know what i mean. Scott Rienert Internet Manager 1-800-288-6999

October 05, 2014

Great car buying experience. Great group of people to work in all departments. Ryan Spada was great to work with getting me it a great car. Excellent overall experience. Also th More

by Stephen Ross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Luce, Gordon Lewis, Scott Rienert, Ryan Spada
Oct 09, 2014 -

Merchants Auto responded

Stephen, Thank you for choosing to to business with us .On behalf of Ryan and Merchants Auto we appreciate you and look forward to serving you in the future. Customers for life is always our goal. Please let Ryan or myself know if you have any questions or concerns , Scott Rienert Internet Manager 1-800-288-6999

October 03, 2014

Merchants for life!! We will never buy another car from anyone but Merchants! This is our 3rd purchase from them. Ryan Spada and the rest of the staff at merchants were fr More

by barbara.preble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gordon Lewis, Scott Rienert, Ryan Spada
Oct 04, 2014 -

Merchants Auto responded

Customers for life!! That's what we at Merchants Auto enjoy hearing . We appreciate you purchasing your 3rd car from us . Thank you again and please let us know if you have any questions. Ryan Spada happens to be a product knowledge wizard when it come to Honda. Remember free inspections for as long as you own the car and 1 free oil change in 3 months. Make it a great Day Scott RIenert

October 03, 2014

Friendly people Loved how I was able to use my old crap car instead of money as my down payment. Super friendly people. Will definently use again. More

by HeatherDun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Spada
Oct 04, 2014 -

Merchants Auto responded

Thank you for taking the time to do this review . We at merchants auto and on behalf of Ryan Spada are thrilled that you are happy with your purchase. Are goal is customers for life ! Remember free inspections for as long as you own your car , If you have any questions please call. Make it a great day ! Scott Rienert Internet Manager 1-800-288-6999

October 03, 2014

I Love My Car. Great Purchase Experience! My own car died and it was not worth repairing. I have a one hour commute, and needed reliable transportation fast. I found EXACTLY the car I wanted More

by rrobnin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 04, 2014 -

Merchants Auto responded

What a stellar review!!! I would expect nothing less from Bob Donati. I loved the fact you waited two weeks before you gave the review. Having a pleasant and painless experience is our goal for every customer. On behalf of Bob Donati and all of us at Merchants auto we thank you. Make it a great day ! Scott Rienert Internet Manager 1-800-288-6999

October 02, 2014

great place really easy process, they were even able to get me in a newish car despite not having the best credit. Everyone was friendly and helpful. More

by amanda.sprague.96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordon Lewis, Ryan Spada
Oct 04, 2014 -

Merchants Auto responded

Thank you for your quick and to the point review . We strive to make all transactions smooth and easy and provide a friendly and helpful atmosphere. If you have any questions please call. Scott Rienert Internet Manager 1-800-288-6999

October 01, 2014

Recent car purchase I've listened to all the crazy commercials & decided it was time to check out the deals! Rudy Makara was awesome & listened to my needs and wants, an More

by Tina Piaseczny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon Lewis, Rudy Makara
Oct 02, 2014 -

Merchants Auto responded

Thank you for talking about our crazy commercials . While we do have fun our major concern is the customers experience while purchasing from us . From what you said it was awesome and we appreciate you taking the time to write about it. Enjoy your Chevy Malibu and remember free inspections, and 1 free oil change in 3 months or 3k. Scott Rienert Internet Manger 1-800-288-6999

October 01, 2014

Family atmosphere When Peter called me I had no idea that I would be going home later that night in a new car! I was struggling with my vehicle and he happen to call w More

by Alyssalescatre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 02, 2014 -

Merchants Auto responded

Thank you ! We at Merchants Auto appreciate you taking your time to write a review. Peter is a very caring person and its why he is one of our valued sales professionals. Remember you have free inspections for as long as you have the vehicle and 1 free oil change. Scott Rienert Internet Manager 1-800-288-6999

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