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Merchants Auto

Hooksett, NH

4.5
1,924 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 1,924 reviews

January 07, 2013

Rich and Steve were both very helpful in me getting into a vehicle that I would be satisfied in. Rich had 3 other customers that day and he never forgot about my issues while dealing with the other customer More

by vaughnG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Interrante
Jan 15, 2013 -

Merchants Auto responded

Thank you for taking the time to share your experience with us. We strive to be thorough, consistent, and accomodating in our sales department, and we’re glad to hear that Rich and Steve upheld those standards. If there is anything more that you need, don’t hesitate to come back in and see us. Find us on Facebook and Twitter to stay posted on any specials we might be running, and happy driving! Sincerely, Adam Secore - General Manager (877) 228-9281 adamsecore@merchantsauto.com

January 05, 2013

Scott's the man to talk to when your ready to buy a car! Scott's the man to talk to when your ready to buy a car! He was honest and very helpful. Thanks again scott for your help. Tim Mullikin More

by Timothy Mullikin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rienert
Jan 15, 2013 -

Merchants Auto responded

Thank you, Tim, for your recommendation. Our sales team always does their best to be straightforward and knowledgeable when it comes to customer service. We are pleased to know that that was your experience with Scott. Feel free to come back in and see us if there’s anything else that you need. If you haven’t already, go find us on Facebook and Twitter so that you can stay in the know about exclusive deals! Sincerely, Adam Secore - General Manager (877) 228-9281 adamsecore@merchantsauto.com

January 04, 2013

From the moment I walked in,everyone was very friendly From the moment I walked in,everyone was very friendly and helpful.Scott Rienert was my salesperson. He was very informative and helpful in helping m More

by A Pilotte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rienert
Jan 15, 2013 -

Merchants Auto responded

Thank you for your kind words! We try to ensure that all of our customers get all of the answers they need to make a decision that best fits them. We are thrilled to hear that Scott was able to provide that level of service to you. Please come and see us if there is anything more we can do for you. Find us on Facebook and Twitter if you haven’t already, and you’ll stay posted on exclusive deals and specials that we run! Sincerely, Adam Secore - General Manager (877) 228-9281 adamsecore@merchantsauto.com

January 04, 2013

Dealing with Peter Phaneuf has made buying a car an enjoyable experience. He is extremely knowledgeable, friendly, and professional. I will be telling all of my friends and business associates to go t More

by maionemum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter Phaneuf
Jan 15, 2013 -

Merchants Auto responded

Thank you for taking the time to share your experience with us. We are committed to providing our customers with first-class service in every aspect to make their interaction with us comfortable all around. We greatly appreciate your recommendation, and are so pleased that Peter upheld our standards during your time with us. We hope that you’ll stop by again if there is anything else that we can do for you. Find us on Facebook and Twitter to stay ahead of the curve on exclusive specials! Sincerely, Adam Secore - General Manager (877) 228-9281 adamsecore@merchantsauto.com

January 03, 2013

Scott was very helpful with selecting a new car. I chose Merchants because Alan and his staff were always good customers to my store in Hooksett. Scott helped me with chosing options that were right for me More

by elagra25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rienert
Jan 23, 2013 -

Merchants Auto responded

Thank you for sharing your story about Scott! We're glad to hear that he has upheld our reputation of quality customer service and made your car shopping experience simple. We hope you're enjoying your new vehicle, and be sure to let us know if there's anything else we can do for you. Also, if you're not already a fan, check us out on Facebook and Twitter. Sincerely, Adam Secore - General Manager (877) 228-9281 adamsecore@merchantsauto.com

January 02, 2013

The salesperson was wonderful. I didn't feel any pressure. He listened to what I was looking for, what I wanted to pay and found exactly what I wanted. We are very pleased with the vehicle. We de More

by cluelessonceagain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Makara, Rudy Makara
Jan 23, 2013 -

Merchants Auto responded

We appreciate you taking the time to review your experience at our dealership. It is our goal to match all of our customers with a vehicle that's right for their lifestyle. We're glad to hear Rudy worked hard for you and made you feel comfortable with your purchase. Enjoy your new vehicle, and we look forward to doing business with you in the future. Be sure to check us out on Facebook and Twitter for specials and promotions. Sincerely, Adam Secore - General Manager (877) 228-9281 adamsecore@merchantsauto.com

January 01, 2013

The sales consultant was very friendly and we felt no pressure to either buy a car that was beyond our budget, nor buy a vehicle we really did not want. The experience left us feeling very good and we in More

by Amy Fessenden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Interrante
Jan 23, 2013 -

Merchants Auto responded

Thanks for writing this great review, Amy! Our staff takes pride in the high level of service we are able to give our customers. It is important to us that we help our guests find the right vehicle at the right price, and Rich would be glad to know that you were pleased with his service. Thank you for your recommendation, and please don't hesitate to let us know if there's anything else we can do for you. Look us up on Facebook and Twitter to stay in the loop with Merchants Automotive! Sincerely, Adam Secore - General Manager (877) 228-9281 adamsecore@merchantsauto.com

December 26, 2012

Got me approved with no trade in and $1000 cash on a $10,000 vehicle. Went the xtra mile to get deal done thanks guys. More

by DGB1
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy M. /Scott Rienrt, Rudy Makara, Scott Rienert
Jan 23, 2013 -

Merchants Auto responded

Thank you for this great feedback! We love to hear from our satisfied customers, and we're glad to know we got you a great deal on your new vehicle. We hope we have earned your future business, and be sure to let us know if there's any way we may further assist you. Don't forget to look us up on Facebook and Twitter for exclusive deals and promotions! Sincerely, Adam Secore - General Manager (877) 228-9281 adamsecore@merchantsauto.com

December 24, 2012

Scott was awesome, He did everything in his power to please us. We were shown 3 different vehicles before we could make up our mind. He was patient & understanding. I have already recommended him to a f More

by oklahoma44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rienert
Jan 23, 2013 -

Merchants Auto responded

Congratulations on your new vehicle! Scott is a model employee, and we're glad he made your car shopping experience so positive. Sometimes it takes a while to find the right vehicle, and we're happy to know Scott guided you to the perfect one. We appreciate your recommendation, and be sure to let us know if there's anything else we can do for you. For exclusive deals and updates from us the dealership, check us out on Facebook and Twitter. Sincerely, Adam Secore - General Manager (877) 228-9281 adamsecore@merchantsauto.com

December 19, 2012

The experierence was overall pretty good. Only had 1 issue but i'm told they will take care of it by Scott. I recommend them to everyone i think they sell quality used cars. I would buy from them again. More

by steviemoose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rienert