Merchants Auto

Came in looking for the same make my mom purchased there some years ago. Honda CRV. Dan showed me a 2009 Black CRV, gorgeous and runs great. I had a balance on my current car and I wanted my payment to some years ago. Honda CRV. Dan showed me a 2009 Black CRV, gorgeous and runs great. I had a balance on my current car and I wanted my payment to stay reasonable for me...under $300 per month. Gordon worked his magic and I have my lovely new CRV. Dan was awesome, very friendly, no pressure....very little stress. Gordon was great as well. I have already told people at work what a great experience I had and will continue to do so. More

It was my first time at Merchants Auto. I called ahead to see if they still had a car I saw online. Rudy was very nice on the phone and told me the car was indeed still on the lot. I decided to go look at it see if they still had a car I saw online. Rudy was very nice on the phone and told me the car was indeed still on the lot. I decided to go look at it. The car was not really what I wanted. Too many owners and the last one sold it in 17 days. This made me a bit nervous. So I told Rudy exactly what I wanted and how much my loan was, which I already was approved for through AAA, at a very low rate. Well, not only did Rudy find me the perfect car, but he was able to get me a better rate on a loan! I was able to trade in my old "piece of junk" for $250 and spent $250 more than I planned for the car, but it was well worth it. The car is in great shape, has very low mileage, had one owner and is an adorable bright blue color! I did not want a boring color! It did take pretty much all day to do the paperwork, etc...and the total fees I had to pay to buy the car was about $300, so I had to add that to my loan. I think these things are probably typical though and all in all it was a great experience! :) More

I went to Merchants recently to purchase my first car. I walked away with a beautiful 2012 Nissan Altima. It's been a pleasure to drive. Bob Donati was the best car salesperson I have ever worked with; he l walked away with a beautiful 2012 Nissan Altima. It's been a pleasure to drive. Bob Donati was the best car salesperson I have ever worked with; he listened to my needs and didn't try to push me to purchase a vehicle I wasn't comfortable with buying. The body shop did a wonderful job detailing my car --- it looks brand new! Gordon Lewis also assisted with helping me finance my vehicle. He was a true professional in every sense of the word. I would definitely recommend Merchants to any first time car buyer. Thank you! -Katie from Manchester More

Our entire experience was wonderful. Scott worked hard to get us into the car we wanted and Steve in finance worked hard to get us great financing. We will definitely be back again. get us into the car we wanted and Steve in finance worked hard to get us great financing. We will definitely be back again. More

Scott was friendly, caring and considerate to our needs as a family. He was thorough in answering our questions in order to help us find a quality vehicle that would be perfect for our family. I would reco as a family. He was thorough in answering our questions in order to help us find a quality vehicle that would be perfect for our family. I would recommend him to anyone for their automotive needs. More

Scott was an extreme professional. He ensured I had all necessary paperwork and documentation prior to visiting the dealership. This kept me from wasting time. Once I got to the dealership, he was helpful necessary paperwork and documentation prior to visiting the dealership. This kept me from wasting time. Once I got to the dealership, he was helpful answering all of my questions immediately. Overall excellent experience, would recommend to anyone. More

I needed a truck or suv. I wanted to know what my options were. Next thing I know I am putting a deposit on a car that doesn't fit my life style, and doesn't even have enough seating for my family. I mean it were. Next thing I know I am putting a deposit on a car that doesn't fit my life style, and doesn't even have enough seating for my family. I mean it is great I got financed with bad credit, and got 1000.00 for my pride and joy 4 door f-150, but I am now stuck in a car for 6 years.... More

Well we finally traded in that 2003 Jeep Liberty Renegade, So we did some research and with Merchant Auto's Dan Adams we got a 2012 Hyundai Sonata for my wife. Now I just need to save some $$ so I c Renegade, So we did some research and with Merchant Auto's Dan Adams we got a 2012 Hyundai Sonata for my wife. Now I just need to save some $$ so I can get my "whatever" for my MTB trips. So far very happy with the dealer More

Wasn,t sure I was going to buy a car the same day I visited Merchants. But with the help of Bob Donati, he was able to get me into a car with reasonable low mileage and an affordable price. He took his visited Merchants. But with the help of Bob Donati, he was able to get me into a car with reasonable low mileage and an affordable price. He took his time with me to find the right car. very friendly and helpful. Didn,t feel pressured or rushed to buy anything. Gordan also from sales was very friendly and easy to work with. He helped me finance my car and get the best rate, that was in my budget. Overall I am completely satisfied with my experience with Merchants and would recommend them. Thank you Bob, Gordan and staff at Merchants Auto. A+ Sincerely Ed Cadieux More

Merchants was offering credit amnesty. My wife and I had gone through some tough times over the last 5 years medically. Scott was receptive to our problem and got us approved for a 2011 vehicle with low mil gone through some tough times over the last 5 years medically. Scott was receptive to our problem and got us approved for a 2011 vehicle with low mileage. We did have to pay a higher interest rate but that was our problem from past history. We now have a good vehicle and an opportunity to rebuild our credit. The transaction took about 3 hrs and we were ready to go. I also had a friend who purchased from Merchants and he too had a good experience. Scott stepped up and you can tell he enjoys what he does and services the customer to his fullest. Thanks Scott More