Merchants Automotive Group - Service Center

Another 5 Star Review I had another great experience with Merchants Service Center, this time dealing with Mike DiPetrillo. We had a front end issue with our Hyundai Santa I had another great experience with Merchants Service Center, this time dealing with Mike DiPetrillo. We had a front end issue with our Hyundai Santa Fe and brought it in for diagnostic. They were able to give me numerous discounts and complete the car the same day. I appreciate their craftsmanship and know that when they tell me certain work needs to be done, it really needs to be done. Aside from Merchants, I don't have a car service center that I can trust. More

Went in for an inspection, asked if they could try to make it quick so I could pick up my daughter and they were able to accommodate my request in a friendly manner. make it quick so I could pick up my daughter and they were able to accommodate my request in a friendly manner. More

Great Experience Every Time We bought our Hyundai Santa Fe here and have it serviced. We like it so much that we have not started having our Subaru serviced here even though we We bought our Hyundai Santa Fe here and have it serviced. We like it so much that we have not started having our Subaru serviced here even though we didn't purchase at Merchants. Everyone I deal with is excellent, including my main man, Edward Wheaton. More

Excellent work and knowledgeable service rep! Ed Wheaton performed above and beyond with his thorough explanation of what was and was not needed for my car. In addition, he was polite and made ef Ed Wheaton performed above and beyond with his thorough explanation of what was and was not needed for my car. In addition, he was polite and made efforts to assure I was accommodated while my car was being serviced. Hats off to the service technicians, as most importantly I trust the work that they do. Lastly, please continue the "shuttle" service for local area drop-offs. This is a major help for those of us who would rather be home getting things done rather than sitting in a waiting room. More

Best service affordable service I have been coming here for several years as you get a lot of great service for the price. Edward Wheaton has the best customer service attitude - VE I have been coming here for several years as you get a lot of great service for the price. Edward Wheaton has the best customer service attitude - VERY helpful, knowledgeable, accommodating, and friendly. More

Our service consultant Zack was very knowledgeable and helpful. Will definitely come back when needed. Thanks for the great service experience and for fixing our vehicle helpful. Will definitely come back when needed. Thanks for the great service experience and for fixing our vehicle More

Stopped in at Merchants Service Center for routine maintenance and had a great customer service experience I will definitely come back for future services here! Great Job! maintenance and had a great customer service experience I will definitely come back for future services here! Great Job! More

I've been going to Merchants for about 2 years to get my Jeep Cherokee serviced, which I also purchased at Merchants. I'm typically greeted by my wrench angels known as Edward Wheaton, Courtney Caisse o Jeep Cherokee serviced, which I also purchased at Merchants. I'm typically greeted by my wrench angels known as Edward Wheaton, Courtney Caisse or Sheila Wood. Great people, easy to work and I'm left smiling, which matters so much after an already stressful work week. John Manning and Sheila also get a lot of credit for working with the warranty company and keeping me from spending thousands on repairs. Sales credit goes Lisa Petrucelli for selling me the Jeep and Eric Huffman for helping my good friend find his new to him GMC Terrain. My only gripe is that you should put your prices on the vehicles you're selling. I recognize the sales tactic, but it's counter-productive. More