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Metro Ford, Inc.

Independence, MO

4.8
587 Reviews
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2860 S Noland Rd.

Independence, MO

64055

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Showing 587 reviews

August 23, 2012

Brent: went out of his way to see that my wife's car was in a safe operation with 4 new tires and a 4 wheel alignment. He also made sure that I understood what the tech did on the car. More

by jkolsem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kolsem, Brent Davidson
Aug 24, 2012 -

Metro Ford, Inc. responded

Knowledge is power! Not only do we pride ourselves on servicing your vehicle but educating as well- glad to hear that our Service Manager Brent was of great help! Thank you for coming in!!!

August 19, 2012

George had great customer service skills. He was knowledgeable about the vehicle. He introduced me to the general manager, the customer service manager, the after market manager and the finance man More

by jvysjy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Indelicato
Aug 20, 2012 -

Metro Ford, Inc. responded

Thats awesome! love to hear the positive feedback and the word efficient- Here at Metro Ford we understand your time is very valuable so we want to do everything to help get you into your new vehicle without disrupting your daily routine! Welcome to the family and Thank you again!

August 15, 2012

Contacted Curtis Owen via phone regarding a used truck at the dealership. Mr. Owen answered all my questions and we agreed upon a fair price for the vehicle. Traveled 637 miles to KC, Missouri. Mr. Owen pick More

by Fords4us
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Curtis Owen
Aug 20, 2012 -

Metro Ford, Inc. responded

Thank you so much for your review on the positive experience you had at Metro Ford! We pride ourselves on going the extra mile to help our customers in whatever ways we can to make the car buying experience that much easier. Hope you had safe travels home- welcome to the family!

August 13, 2012

I had a good experience negotiating back and forth on the price of the automobile. Everyone was nice and friendly. Chris Bell was the salesman that we dealt with. He came outside to greet us. He was very ni More

by 1happy2customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris bell
Aug 14, 2012 -

Metro Ford, Inc. responded

Thank you so much for joining our Metro Ford Family. It is nice to hear that you had such a great experience with Chris, it truly shows how your dealer does make the difference. Please let us know if you have any vehicle needs!

August 03, 2012

Bought a 2012 Ford Explorer Limited. Service was great, no gimmicks and super friendly customer service. Will definitely consider returning on my next auto purchase. More

by hbuttercase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 13, 2012 -

Metro Ford, Inc. responded

Thank you so much for purchasing your new Explorer with us, remember if you have any services needs its free for a year with our Metro Ford Maintenance Program-- welcome to the family!

August 02, 2012

The reason I went there in the first place was the fact they wanted to look at my trade-in to see if they could offer what I was wanting. They came very close and with the extra Ford incentive was actually More

by volm1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 11, 2010

I purchased a vehicle on Ebay and Metro Ford of Independence (on Noland Road) was the seller. I paid their “Buy It Now” price for the car. I drove 90 minutes to finalize the transaction and drive More

by carbuyer95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Curtis
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