Metro Ford
Schenectady, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,781 reviews
Service and body shop are excellent. They fixed the issue with the glass and lettering. Sales and financial department not the greatest. They left a bad impression with me. with the glass and lettering. Sales and financial department not the greatest. They left a bad impression with me. More
So far, everything has been seamless. Except the recall issues regarding my vehicle. There was things that were not done issues regarding my vehicle. There was things that were not done More
The wait time was excessive. Seems like there is quite a bit of over booking of appointments. I was there for a simple routine maintenance and inspection, which took close to three hours. This problem has e bit of over booking of appointments. I was there for a simple routine maintenance and inspection, which took close to three hours. This problem has existed for awhile at Metro. More
Troy and all the guys are real friendly always willing to take the time to explain what they did the guys in the shop explain why you had a problem with the vehicle just great bunch of people take the time to explain what they did the guys in the shop explain why you had a problem with the vehicle just great bunch of people More
Salesman (AJ) was great and deserves 5 stars. Communication was great and the entire process was extremely smooth. Reason for less than 5 stars was the $3k markup from MSRP on my Maverick. Communication was great and the entire process was extremely smooth. Reason for less than 5 stars was the $3k markup from MSRP on my Maverick. More
Excellent service. I was impressed by the ability to go out of the way to get me into a car I liked. They were able to hold the car for a small down payment until I was able to come in and test drive. Addi out of the way to get me into a car I liked. They were able to hold the car for a small down payment until I was able to come in and test drive. Additionally they worked with me to leave with the car same day after it was detailed and tuned up to my satisfaction. More
Great sales team and finance team, no pressure highly recommend and will refer and return in the future recommend and will refer and return in the future More
Poor CommunicationFixed parts that didn’t need to be Poor Communication Fixed parts that didn’t need to be fixed And asked me to cover the core charge on my parts to get them back Poor Communication Fixed parts that didn’t need to be fixed And asked me to cover the core charge on my parts to get them back More
I brought my wife’s car and my daughter’s car in on the same day for service before leaving on vacation. Both vehicles were completed the same day and we received excellent service. Highly recommended same day for service before leaving on vacation. Both vehicles were completed the same day and we received excellent service. Highly recommended More
They are very knowledgeable and don't give ya a line of bs. I deal with Bill H. He takes care of everything. I just comein and sign and drive away. That's perfect for me. bs. I deal with Bill H. He takes care of everything. I just comein and sign and drive away. That's perfect for me. More