Metro Ford
Schenectady, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,785 reviews
They are very honest. I never felt ripped off. Most mechanics take advantage of single women. They tell you what your car's issue and fix it. mechanics take advantage of single women. They tell you what your car's issue and fix it. More
I made my appointment 2 weeks in advance for 6/17 for my truck to be dropped off. They didn’t even look at it until the following Monday and I didn’t get my truck back for a week after that. They finally ga truck to be dropped off. They didn’t even look at it until the following Monday and I didn’t get my truck back for a week after that. They finally gave me a loaner truck on Wednesday. 2k later this problem fixed but still don’t have the backup camera I paid for last July! More
I am highly unsatisfied with my experience at Metro Ford and would not even use 1 star to rate the Dealership or Salesman Joe Camuglia Very High pressure and presuming. Very unfamiliar with the Super du and would not even use 1 star to rate the Dealership or Salesman Joe Camuglia Very High pressure and presuming. Very unfamiliar with the Super duty truck and its components. The sale went through only because of my loyalty to Ford as a product. There was a very strong potential to sell a 2017 - 2019 used ford sedan to my wife, however that potential sale was lost because she was not happy with the initial interaction I had. There was an extreme inability to listen to me as the customer and a failure to understand my needs. Lack of communication among sales associate and the administration and finance departments caused a nightmare when picking up the vehicle. As a loyal, lifelong Ford F250 owner who has bought several new vehicles through Ford and Ford Credit, I would not recommend this dealership and have already been warning others of it's sales tactics and my unpleasant experience. More
Great service appointment, made a same day appointment for an oil change and inspection and was in and out in no time. Thanks to everyone!!! for an oil change and inspection and was in and out in no time. Thanks to everyone!!! More
Excellent service, great employees who are always willing to help and answer questions to help and answer questions More
Completed recall as expected but could not provide estimate for catalytic covert or as it was obsolete but I should have gotten part number so I could find an equal replacement estimate for catalytic covert or as it was obsolete but I should have gotten part number so I could find an equal replacement More
I took my car there for service. I told them that the car is shaking. They changed some parts but the car is still shaking. My car went out of warranty and I have to fix it from pocket, which is too much mon is shaking. They changed some parts but the car is still shaking. My car went out of warranty and I have to fix it from pocket, which is too much money. They have no clue of fixing cars. More
Fast and easy checkin with Troy work completed quickly and effectively and effectively More