Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Metro Ford
Schenectady, NY
4,765 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 4,765 reviews
June 29, 2021
Everything was fine, a little difficult gett through on service line. service line. More
by QUINNY724
Verified Customer
Helpful June 29, 2021
I have always received outstanding service here on my Expedition. Expedition. More
by Mstjeanoa
Employees Worked With
Other Employees :
Rob Dariano, Roger Gordon
June 29, 2021
Great people to deal with very friendly and will do whatever it takes to make sure your getting the best Deal. I will be going back when I need a new truck. Very happy whatever it takes to make sure your getting the best Deal. I will be going back when I need a new truck. Very happy More
by IRISHHUNTER39
June 28, 2021
Everyone was very friendly, helpful and fair. The service was efficient and quick. This was the best auto repair experience I had in the Capital Region so far. was efficient and quick. This was the best auto repair experience I had in the Capital Region so far. More
by robyns
Employees Worked With
Other Employees :
Bill Marincic, Roger Gordon
June 28, 2021
Everything was great, wotk on my car was completed ahead of schedule and my car was cleaned before i picked up. of schedule and my car was cleaned before i picked up. More
by lynnwagner
June 28, 2021
Always polite, explains procedures well. Answers questions using language I can understand questions using language I can understand More
by LORRAINE.REIDEL
Employees Worked With
June 28, 2021
Metro Ford had the used car I was looking for at an excellent price. AJ Denton was my salesman and I really appreciated his honesty and candor. He had a superb knowledge of the vehicle and got my deal excellent price. AJ Denton was my salesman and I really appreciated his honesty and candor. He had a superb knowledge of the vehicle and got my deal processed quickly. More
by TBONE1966
Employees Worked With
AJ Denton, Bill Marincic
June 27, 2021
Nice place nice people good service What else would engine want engine want More
by CANDREWJAN
Employees Worked With
