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Metro Ford
Schenectady, NY
4,792 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,792 reviews
Verified Customer
Helpful November 08, 2023
Nicole was very helpful in getting the lease closeout completed along with Bill Marincic. Both showed sincere interest in getting the job done and making my lease my vehicle. thank you both for a job wel completed along with Bill Marincic. Both showed sincere interest in getting the job done and making my lease my vehicle. thank you both for a job well done. More
by LDenny
November 07, 2023
Everyone down at the service desk was very nice. The check out person was very nice and polite and helpful. Bill who works in the finance department. Very nice to work with. The check out person was very nice and polite and helpful. Bill who works in the finance department. Very nice to work with. More
by STAR969
November 07, 2023
Was fun! I am looking forward to needing more service work so I can see everyone at Metro again! I am looking forward to needing more service work so I can see everyone at Metro again! More
by TWHEFFERON
Employees Worked With
Other Employees :
Rob Dariano, Roger Gordon, Cary Peek
November 05, 2023
Professional, knowledgeable , trustworthy, very friendly and helpful. Had the inventory others didn’t. Easy to deal with and helpful. Had the inventory others didn’t. Easy to deal with More
by nancydevoe
November 04, 2023
The vehicle was finished within the expected time frame. The service people were knowledgeable and very helpful. Thanks! The service people were knowledgeable and very helpful. Thanks! More
by MUFFEW
Employees Worked With
November 04, 2023
Great experience would recommend to anyone who is looking for a new or used vehicle!!! Thank you for everything!! for a new or used vehicle!!! Thank you for everything!! More
by hornermarjorie
Employees Worked With
November 04, 2023
The truck was sitting between 2 cars. Could have pulled it out so we could look at it better. Since we bought it on line we didn’t really have a salesperson to show us the different fea Could have pulled it out so we could look at it better. Since we bought it on line we didn’t really have a salesperson to show us the different features the truck had Not very friendly More
by aawwm78
Employees Worked With
November 02, 2023
Jay and the team did a great job getting me through a major sunroof repair. major sunroof repair. More
by NURSEGUY99
Employees Worked With
