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Metro Ford of OKC

Oklahoma City, OK

4.6
2,580 Reviews
Metro Ford of OKC is the best place to buy or lease your next new or used Ford vehicle. We are your performance headquarters. Whether you are looking for a car, truck or SUV, Metro Ford of OKC offers the largest selection, the most competitive prices and the best team of experts to help you make the right decision. So come in and check out our selection of new and used inventory.
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2800 West I 44 Service Road

Oklahoma City, OK

73112

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Showing 2,580 reviews

June 15, 2021

Brian did a very good job explaining the truck in very good detail. He was pleasant to deal with and went out of his way to answer all my questions and make sure I was satisfied. More

by djohnson63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Blakeney, Brian Moore, Patrick Watson
June 12, 2021

Great customer service, my service was handled in a timely manner. Also they informed me of my ford pass rewards that could be used towards my service! More

by jackgibs64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
Jun 15, 2021 -

Metro Ford of OKC responded

Hi there! Thank you for the review, Jack! Customer service and efficiency is an ongoing conversation within the Metro Ford of OKC team meetings.

June 12, 2021

When I came for my appointment, I was told that I did not buy my vehicle at the location. I know for a fact that I did. I'm not sure as to what happened with the paperwork, but I was a bit offended that I More

by queeniewright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Metro Ford of OKC responded

Hello, we pride ourselves on providing a detail-oriented experience to each of our customers. We are terribly sorry for this mishap and if there is anything we can do to make it right, please give us a call at (405) 438-3330.

June 12, 2021

Brandon made the process a very enjoyable one! He was very polite, patient and professional. He made this the best car buying experience we have ever had. We came back the same week and bought a second c More

by JAMES HALL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Ward
June 11, 2021

Chris Derrick was friendly and very helpful. He was patient and he helped us find exactly what we were looking for!! It was a great experience and we will definitely go back to metro Ford in the future More

by amykoon2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Derrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2021

I enjoyed shopping for a car at Metro Ford. Chris Derrick was very helpful with everything. If I ever shop for a car again I would return here and do business again. More

by Jkoon87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Derrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2021

Drove from Dallas to look at a Shelby GT500. Linda walked out to greet me. Deal was done in 30 minutes.I gave in a little on my trade. But they gave in on the price of the new car. Cody came out to More

by chris@custompaintusa.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wilkerson
June 10, 2021

Bought a 2015 Chevy Cruze 2LT from here. I worked with Brian Chan and Linda Graham. Both reps were very helpful. They let me drive multiple vehicles and come back at a later time after giving myself time More

by Mason Mohr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2021

I took my truck in to be serviced and have the oil changed. They had it finished in a timely matter and they kept me up to date with their findings as they worked on it. More

by tp185
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2021

I put “NO”’ just because of customer service. Got an email from a salesman I never spoke with thanking me for buying a vehicle from him. So, I’m not completely sure if I’d recommend this dealership. Th More

by R. Brown
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabriel Tucker, Cody Crelia, Andrew Hollingsworth
Jun 15, 2021 -

Metro Ford of OKC responded

Hello, thank you for bringing this to our attention. We regret to hear that our service failed your expectations. Our customers are very important to us and we will resolve this issue immediately. We set high standards for ourselves and our team members, and feedback like this will help us to improve. If you would like to discuss this issue further, please contact us at (405) 438-3330 and ask for a manager.

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