Metro Ford of OKC

Had an appointment for warranty repair of “Clunk” in front end of Momma-bear’s new Explorer. We had a little scheduling conflict, so we had to drop it off a day early. Tech was actually able to check it front end of Momma-bear’s new Explorer. We had a little scheduling conflict, so we had to drop it off a day early. Tech was actually able to check it out and begin repair work same day. Timely and precise repair. Problem fixed. I don’t know the name of the Auto techs that worked on the repair, but I do remember that the Service Advisor, Mike was top notch and kept me updated on the process. More

Service was quick and met all my needs. Denise was very good at keeping me informed. Very professional. Denise was very good at keeping me informed. Very professional. More

Quick in and out service. Waited at the dealer and it took them about 40 minutes to get my oil change done. Waited at the dealer and it took them about 40 minutes to get my oil change done. More

This dealership along with the service department always gets me in and taken care of promptly. gets me in and taken care of promptly. More

AMAZING will not take my truck anywhere else. love the pick up and drop off service love the pick up and drop off service More

AVOID AT ALL COSTS. Purchased a 2021 Corvette with 6k miles on it and was told the factory warranty was intact. Come to find out the dealership KNOWINGLY neglected to fl Purchased a 2021 Corvette with 6k miles on it and was told the factory warranty was intact. Come to find out the dealership KNOWINGLY neglected to flush the transmission oil despite what the mandatory service schedule says (every 3 years, car is a 2021 its 2025...) due to the vehicle having low miles. Upon bringing this to their attention their first and only response is the vehicle was sold as-is. So i explained how technically my warranty is void because they neglected to perform the necessary maintenance, and i was told the warranty is INTACT. which generally means the maintenance performed is UP TO DATE, which its not, and therefore they're guilty of misrepresentation if prosecuted, which i explained aswell. Even when on the phone with Rob, the pre-owned sales manager HE ADMITTED "We probably should have done the service". Well according to them, still none of their concern and a personal problem. So to court we go. More

Chris took amazing care of me and the transaction for my new (used) truck was pressure free and extremely easy. I would definitely purchase again from Metro Ford and would always ask for Chris! new (used) truck was pressure free and extremely easy. I would definitely purchase again from Metro Ford and would always ask for Chris! More

Car wasn’t ready when they said it would be. Didn’t do a full inspection on car had to replace the brakes when I finally got my car after waiting for a part they ordered wrong twice. Not please Didn’t do a full inspection on car had to replace the brakes when I finally got my car after waiting for a part they ordered wrong twice. Not please at all More

I brought my truck in to have it serviced and sunroof fixed. They Charged me $180 to say they could not fix my truck. plus kept it all day and did not do the service (oil change) fixed. They Charged me $180 to say they could not fix my truck. plus kept it all day and did not do the service (oil change) More

He's taken care of me, every time I've been in there. . Even times when I wasn't scheduled and popped in for a question, he's answered that too. Good Shop.. . Even times when I wasn't scheduled and popped in for a question, he's answered that too. Good Shop.. More