Metro Ford of OKC - Service Center

The service advisors are just not friendly. They’re not rude either, just mediocre. Also when I need a shuttle, it takes forever to get one. Waited almost an hour for an oil change and didn’t g They’re not rude either, just mediocre. Also when I need a shuttle, it takes forever to get one. Waited almost an hour for an oil change and didn’t get a ride like I asked for. I’m just never impressed with their services. As I said before, they’re okay. More

Car was ready for pickup way sooner than expected. A ride home was never offered. A ride home was never offered. More

friendly very helpful pushing our trucks out pretty quickly good service thank all you do . quickly good service thank all you do . More

Dustin Crank is an outstanding service advisor. He takes the time to explain all aspects of the work being performed and contacts you on progress and completion. A truly great individual in custo He takes the time to explain all aspects of the work being performed and contacts you on progress and completion. A truly great individual in customer service!! The only place my Mustang will be worked on when necessary! More

Great team with highly qualified and personable staff. Kept me informed as we went. I recommend them! Kept me informed as we went. I recommend them! More

Great communication from Justin Throughout parts back order, diagnostics and repair of service truck. Always a great experience. order, diagnostics and repair of service truck. Always a great experience. More

Kevin was extremely helpful and they took care of my car in a very timely manner. in a very timely manner. More

I had my two shelby vehicles serviced this week. Both were done correctly with short wait times. I was able to schedule one appointment the same day. They took great care of my vehicles and I will Both were done correctly with short wait times. I was able to schedule one appointment the same day. They took great care of my vehicles and I will certainly use them again. The service advisors are excellent to work with. More

It sat in their lot for over two months . .they didn’t even know what needed to be serviced…and they never even called to ask…unbelievable…good thing I called to ask how it was coming along or .they didn’t even know what needed to be serviced…and they never even called to ask…unbelievable…good thing I called to ask how it was coming along or it would still be sitting there untouched …it took them 6 months to put a exhaust muffler on my truck More

I never have any issues with Metro. They communicate well and always take care of our vehicles. They communicate well and always take care of our vehicles. More