Metro Ford - Service Center

Always great service! I usually work with Troy and they are always friendly, efficient with timing and get you a loaner if you need it!! The best is they're honest enough t I usually work with Troy and they are always friendly, efficient with timing and get you a loaner if you need it!! The best is they're honest enough to tell you if anything else they found in the overall inspection needs to be addressed immediately or in the next couple months!! More

Outstanding customer and vehicle care. Outstanding service department and Troy has a real customer care philosophy. Thank you Metro Ford for the total care and service of my 2018 Raptor. Outstanding service department and Troy has a real customer care philosophy. Thank you Metro Ford for the total care and service of my 2018 Raptor. More

Body Shop Courteous and knowledgeable. Dan ordered the necessary part and set up an appointment at my convenience. I was in and out in 45 minutes. Okay Courteous and knowledgeable. Dan ordered the necessary part and set up an appointment at my convenience. I was in and out in 45 minutes. Okay More

Recent Service Experience I recently had to bring my Ford Escape in for service. I had some questions about the work and my extended warranty service plan. Troy answered all I recently had to bring my Ford Escape in for service. I had some questions about the work and my extended warranty service plan. Troy answered all my questions and was very helpful in getting me scheduled. While I was at the dealership I stopped in to talk to Michele about my options with extending my service plan. She was very knowledgeable and gave me some things to think about. I look forward to continuing my relationship with Metro Ford! More

Service Great service. Short stay Troy took good care of me and my requests. Activation of a remote car starter I would highly recommended Metro’s service de Great service. Short stay Troy took good care of me and my requests. Activation of a remote car starter I would highly recommended Metro’s service department. More

Service Fast Efficient Friendly Doesn’t tie up my entire day Roger tells me the wait time, if any, and it is right on. Very happy Fast Efficient Friendly Doesn’t tie up my entire day Roger tells me the wait time, if any, and it is right on. Very happy More

I know my was was repaired properly The service tech brought to my attention brittle rotted brake lines that could have caused a serious problem down the road. I feel confident the van w The service tech brought to my attention brittle rotted brake lines that could have caused a serious problem down the road. I feel confident the van was repaired properly. More

No bad bulbs Had a friend bring my car in to be checked, had just recently had it checked at another dealer. They said it needed a front little bulb and tires. Ha Had a friend bring my car in to be checked, had just recently had it checked at another dealer. They said it needed a front little bulb and tires. Had them fixed. Metro now said both license plate bulbs were out and back brakes were bad. Thought that both bulbs burning out with a week was strange, imagine my surprise when I checked and both bulbs were working fine. Will never go there again!!!! More

nys inspection Made an appointment on line without a problem. Got several reminders. Arrived a little early and got right in. Was able to get texted updates on th Made an appointment on line without a problem. Got several reminders. Arrived a little early and got right in. Was able to get texted updates on the progress of my inspection. Inspection got done relatively fast. Received a text video of my inspection. All went well. More

Outstanding! Always a pleasure to return to Metroford. The service is top notch and never a worry when driving away. Will continue service for all my Ford vehicles Always a pleasure to return to Metroford. The service is top notch and never a worry when driving away. Will continue service for all my Ford vehicles. More