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Metro Lexus
Cleveland, OH
3,132 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,132 reviews
December 13, 2021
Terry is a wonderful sales associate to work with - hands down!!! She’s professional, knowledgeable and thorough!!! Her follow up is AWESOME!!! down!!! She’s professional, knowledgeable and thorough!!! Her follow up is AWESOME!!! More
by Cathy B.
Employees Worked With
December 12, 2021
They are always nice and very helpful with all my automotive needs! Thanks METRO LEXUS! automotive needs! Thanks METRO LEXUS! More
by icek8er
December 12, 2021
All of the members of the sales team was curtious and friendly. I will definitely buy another vehicle from them. friendly. I will definitely buy another vehicle from them. More
by Sonciraef
December 12, 2021
I purchased a Lexus GS with the help from Tori and the team at Metro Lexus. Tori made the whole process very easy and I’m very happy with my new car. team at Metro Lexus. Tori made the whole process very easy and I’m very happy with my new car. More
by Golden11
December 11, 2021
The dealership was so clean and the coffee station was very inviting! The employees were friendly and helpful, especially Abed. He was very knowledgeable. I absolutely recommend this location! very inviting! The employees were friendly and helpful, especially Abed. He was very knowledgeable. I absolutely recommend this location! More
by Future Lexus Owner
Employees Worked With
December 11, 2021
Abed was very helpful and nice. He was very patient with me when I asked him so many questions. He is very knowledgeable about the vehicles. It was a great experience. me when I asked him so many questions. He is very knowledgeable about the vehicles. It was a great experience. More
by Lexus fan
Employees Worked With
December 11, 2021
Christian was really patient and informative with no pressure which made the purchase very easy the guy is a real professional pressure which made the purchase very easy the guy is a real professional More
by Robsms66
Employees Worked With
December 11, 2021
Very helpful salesperson and great service.I’m a very Very helpful salesperson and great service. I’m a very satisfied repeat customer Someone always available for any questions one may have Very helpful salesperson and great service. I’m a very satisfied repeat customer Someone always available for any questions one may have More
by John
Employees Worked With
Lisa Cales
December 11, 2021
Lisa was outstanding in helping me identify the exact vehicle that I wanted, including the various optional equipment. She then located the vehicle in a color that I liked. I give her my highest recommen vehicle that I wanted, including the various optional equipment. She then located the vehicle in a color that I liked. I give her my highest recommendation. More
by Tom
Employees Worked With
Lisa Cales
December 11, 2021
I was very impressed by Metro Lexus. They made buying a car a very pleasant experience. It is a beautiful dealership with a professional and welcoming staff. Lisa is knowledgeable, friendly and extremely h car a very pleasant experience. It is a beautiful dealership with a professional and welcoming staff. Lisa is knowledgeable, friendly and extremely helpful. I live in NJ and Metro Lexus went out of their way to do everything they could to make buying a car in a different state hassle free. More
by dianer
