
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,118 reviews
Very courteous and pleasant to talk too. Explained everything very well. Would definitely recommend this dealership. everything very well. Would definitely recommend this dealership. More
I had a great experience at Metro Lexus. There was no pressure at all from Christian. He truly just wanted to help make things as easy as possible. pressure at all from Christian. He truly just wanted to help make things as easy as possible. More
It was great working with Christian, he was knowledgeable, kind and pleasant to work with. He knew what my wife and I were looking for, and delivered! It was a great experience and pleasure wo knowledgeable, kind and pleasant to work with. He knew what my wife and I were looking for, and delivered! It was a great experience and pleasure working with Christian... Keep up the Awesome job!!! Thanks, Mario and Annette More
Ryan did an awesome job in helping us purchasing our Lexus at Metro Lexus. We wanted to choose one of two cars which are exactly same but with different exterior colors. And one was located in the siste Lexus at Metro Lexus. We wanted to choose one of two cars which are exactly same but with different exterior colors. And one was located in the sister store. But next morning Ryan already drove to the sister store and got the cars ready at Metro for us to compare side by side. We were also happily surprised by the unveiling ceremony that Ryan and other team members prepared for us, which is already after the store closing time on that day. My wife couldn’t be happier! Also other team members all did a great job! A good team! More
I had amazing experience and great service! Everyone was willing to help and made thing easy. willing to help and made thing easy. More
I really enjoyed working with Ryan for his extreme enthusiasm and knowledge about cars. I learned a lot about cars from him and now all I think about is cars! enthusiasm and knowledge about cars. I learned a lot about cars from him and now all I think about is cars! More
Abed did a great job going over the car during the test drive and when we came to pick the car up with setting up apple play for my daughter. All the staff was so nice and accommodating. drive and when we came to pick the car up with setting up apple play for my daughter. All the staff was so nice and accommodating. More
Tori was the best sales rep to work with as she was able to meet all my needs. Along with Tori the entire staff I worked with from Pete Mapp to Dave I’m finance and Dan Booth we’re all efficient and helpful to meet all my needs. Along with Tori the entire staff I worked with from Pete Mapp to Dave I’m finance and Dan Booth we’re all efficient and helpful More
It was a pleasure working with you. No urgency noted. As Terry would say always it was her job. The presentation of the car was phenomenal. Never before experienced an applause for purchasing anything As Terry would say always it was her job. The presentation of the car was phenomenal. Never before experienced an applause for purchasing anything. I wanted to cry. But, I didn't, too many men were present that took time out for me. I love the car and all its features, that I am slowly learning by repetition. I am glad, I came back after eight years. The girl that went over the features was very nice and knew her job. Thank you all very much!!!!!! Alba Antonelli More