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Metro Lexus
Cleveland, OH
3,118 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,118 reviews
November 05, 2021
Metro Lexus provided outstanding customer service throughout my entire buying process. I would strongly recommend the Metro team. They are knowledgeable, courteous and they do not high pressure to se throughout my entire buying process. I would strongly recommend the Metro team. They are knowledgeable, courteous and they do not high pressure to sell. More
by kwolcott8004
November 04, 2021
We are very thankful to the whole Metro Lexus Team, and especially Tori, for their help in buying our new car. All of them are very friendly, helpful and professional. We affirm from our own experience tha especially Tori, for their help in buying our new car. All of them are very friendly, helpful and professional. We affirm from our own experience that Metro Lexus is the best Lexus dealership in Cleveland area. Thanks to all of you for a pleasant experience! More
by Dyakivt
Employees Worked With
November 03, 2021
I have bought plenty of vehicles and can say this has been the best experience we have had at Metro Lexus. One phone call to Christian and he was able to assist my husband and I with purchasing our Lexu been the best experience we have had at Metro Lexus. One phone call to Christian and he was able to assist my husband and I with purchasing our Lexus GX. He was very attentive and kept us updated through the entire process. Christian and Metro Lexus have gained forever customers! More
by ayeshamaria927
October 30, 2021
Metro Lexus continues to excel when it comes to the customer experience. Jessica was awesome and represents what customer service is all about…Many Thanks! Michael and Christine customer experience. Jessica was awesome and represents what customer service is all about…Many Thanks! Michael and Christine More
by Tmlou711
October 30, 2021
Jessica made my experience very comfortable. She was very knowledgeable and delightful to talk to. She definitely is an asset to your dealership! knowledgeable and delightful to talk to. She definitely is an asset to your dealership! More
by peach23357
October 30, 2021
Great communication and quick transaction purchasing my Great communication and quick transaction purchasing my new ‘to me’ vehicle. Great offer on my trade in too. Thanks Rami and Metro Lexus. Great communication and quick transaction purchasing my new ‘to me’ vehicle. Great offer on my trade in too. Thanks Rami and Metro Lexus. More
by Grapeguy
Employees Worked With
Rami Homsi
October 30, 2021
What a great team, I felt so at home! We’re family now! Thank you! Thank you! More
by smithmiguel81
Employees Worked With
October 28, 2021
Everyone here seems very nice and are helpful. I always get a smile from both the Service Department and Sales. get a smile from both the Service Department and Sales. More
by jcscolaro
October 27, 2021
Jeff Miller as usual is excellent. Attentive to detail and proactive in his communication while while explaining in simple terms the work that was done and may be needed in the future. A trust worthy Lexu and proactive in his communication while while explaining in simple terms the work that was done and may be needed in the future. A trust worthy Lexus Representative Check in and out process is efficient minimizing delays for customer.. Jeff Miller as usual is excellent. Attentive to detail and proactive in his communication while while explaining in simple terms the work that was done and may be needed in the future. A trust worthy LexusRepresentative More
by Jeff
Employees Worked With
