
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I appreciated the friendly welcome and attention to my requests by Otis. I also appreciated communication regarding estimates on possible future repairs that Jeffrey provided to me and that he noticed th requests by Otis. I also appreciated communication regarding estimates on possible future repairs that Jeffrey provided to me and that he noticed that I had been overcharged on my tire rotation and corrected that. He also provided a money saving option on my exhaust system if I should need a repair. This gave me more confidence in continuing to take my aging car to my dealership, rather than going to a local auto shop suggested by my friends. Christian was very patient and knowledgeable in setting up my Bluetooth and demonstrating different features with the GPS system. More
When I started talking to Desiree Payne, I was on the border trying to decide if i wanted to get a new car, but Desiree got me an amazing deal and made the process seem so smooth and simple. Desiree went border trying to decide if i wanted to get a new car, but Desiree got me an amazing deal and made the process seem so smooth and simple. Desiree went above and beyond to get me into the car I only dreamed about driving. I would highly recommend Desiree to anyone looking for a new vehicle. She provided a once in a lifetime experience and made me feel welcomed and comfortable throughout the whole process! More
The entire experience was first-class from Terry. In fact, we had visited many dealerships and simply ignored. Terry not only recognized us but treated us like royalty. fact, we had visited many dealerships and simply ignored. Terry not only recognized us but treated us like royalty. More
Looking for a car post COVID to say the least has not been a favorable experience, but that all changed when I went to Metro Lexus. If you are in the market to buy a car, I highly recommend you check out been a favorable experience, but that all changed when I went to Metro Lexus. If you are in the market to buy a car, I highly recommend you check out Metro Lexus, from the moment you walk in the door you will have the best car dealership experience. If you have never been to this dealership I encourage you to stop in, it is a car buying experience like you have never had before. Desiree Payne was simply outstanding as my salesperson, professional, knowledgeable and incredibly attentive and responsive. Denae Jones was very professional and personalable and made the financing process so streamlined and explained everything with ease. Skylar Lippiatt provided an amazing overview of my new car and so much more. Each of these team members worked well together and with respect. I look forward to a long stress free relationship. More
It was a delightful experience.No fighting off aggressive sales personnel.But being guided to a purchase of a life time by a considerate gentle, helpful salesperson.Thank you all. sales personnel.But being guided to a purchase of a life time by a considerate gentle, helpful salesperson.Thank you all. More
Abed was GREAT to work with! He was so friendly and listened to what we wanted and needed! Will absolutely work with him again! listened to what we wanted and needed! Will absolutely work with him again! More
The entire experience was first-class, from the moment Ryan first reached out to me regarding the vehicle being available, to the moment I was handed the keys. Ryan first reached out to me regarding the vehicle being available, to the moment I was handed the keys. More
My new car purchase transaction was simple, smooth and accomplished in a very efficient and professional manner. accomplished in a very efficient and professional manner. More
Always professional , timely, provides best opinion, not pushy, work done properly, follow up advise given pushy, work done properly, follow up advise given More
I felt very comfortable asking about the different models and my wife felt the same way and my wife felt the same way More