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Metro Lexus

Cleveland, OH

4.9
3,115 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,115 reviews

September 28, 2021

I have never been treated better at any other dealer. We drove up from Columbus and would do it again. Everyone there is amazing. More

by Jarhinehart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom (manager)
Sep 29, 2021 -

Metro Lexus responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful experience working with the Metro Lexus team. We appreciate you making the trip up to work with us and hope to see you again down the road!

September 28, 2021

Matt and the Metro Lexus team did a wonderful job with the purchase of my new RX350. From the trade-in of my prior vehicle through the picking up my new car everything was absolutely perfect. Matt kept me More

by Severewx1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Metro Lexus responded

Thank you for taking the time to share! We appreciate your support and are thrilled to hear that you found the right vehicle working with Matt and the team. Drive safely in your new Lexus RX 350, and we hope to see you back again at Metro Lexus!

September 28, 2021

Service was Excellent.Highly recommend to my friends and Service was Excellent. Highly recommend to my friends and other family. Matt was always available to answer questions More

by Rakesh Kaneria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Metro Lexus responded

Thank you so much for taking the time to let us know how happy you are with your experience working with Matt and the Metro Lexus team! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

September 28, 2021

Experience was first class from Beginning to End--Found Exact Color/Make I was Looking for More

by Jay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skylar Lippiatt
Sep 29, 2021 -

Metro Lexus responded

Jay, thank you for the great review! We appreciate your support and are happy to hear that you had such a successful purchase experience working with the Metro Lexus team. Congrats on your new vehicle, and we hope to see you back again down the road!

September 28, 2021

This is my 2nd Lexus purchase. I don’t think I’ll ever drive anything else. More

by Talldrinkofwater
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denae Jones
Sep 29, 2021 -

Metro Lexus responded

Thank you for choosing Metro Lexus! We are so pleased to hear you are loving your Lexus. Please let us know if there is anything else we can help you with. Enjoy the ride!

September 27, 2021

The Personel was very nice and helpful with informations about the car. The trade went smoothly. More

by mirela.kulcsar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcia Jackson
Sep 28, 2021 -

Metro Lexus responded

Mirela, thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with the Metro Lexus team. Drive safely, and we hope to see you back again down the road!

September 27, 2021

Cordis at Metro Lexus was very helpful during my recent experience. Repairs took much longer than expected due to various external and internal circumstances beyond his control. He continued to keep me u More

by Dziak Rose
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cordis Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Metro Lexus responded

Dzaik, thanks for the great review of Metro Lexus! It makes us happy that Cordis worked with you to ensure that you were updated and informed about the repair process. Thanks for the kind words, and we wish you many days of safe driving!

September 27, 2021

Knowledgeable about the brand as well as cars in general. I Would absolutely highly recommend! More

by Noelhall1313
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bosko Golubovic
Sep 27, 2021 -

Metro Lexus responded

We appreciate the kind words, Noel! Thank you for doing business here at Metro Lexus - we hope to see you again down the road!

September 25, 2021

Dealership was easy to get to and very organized. Everyone was very approachable and super nice. More

by pawandivakarla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Cales
Sep 26, 2021 -

Metro Lexus responded

It's validating to hear this is the kind of experience we're providing! Thank you for the great review and for taking your business to Metro Lexus!

September 25, 2021

Professional and very fair with our trade-in. 100 times better experience than we had with the local Chevy and GMC dealers. Terry was very personable and great to deal with. Would definitely go there again More

by Phaascfalls
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Metro Lexus responded

Thanks for giving Terry and the rest of the Metro Lexus team such a special shoutout! It is always our pleasure to make sure our guests go home happy. Please feel free to let us know next time we can be of service. Have a great day and enjoy the ride!

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