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Metro Lexus

Cleveland, OH

4.9
3,227 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,227 reviews

March 31, 2025

Allison is very knowledgeable and made my experience of leasing my Lexus NX 350 very easy, I have purchased and leased many cars and this was by far by best experience! She personally drove to the Akron de More

by mbrosewicz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Metro Lexus responded

We're delighted to hear that Allison and the Metro Lexus team made your leasing experience exceptional! It's wonderful knowing she went above and beyond for you. Enjoy your new Lexus NX 350!

March 31, 2025

Delivered what they promised; went out of their way get a hard to find car; trustworthy More

by csachs
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Metro Lexus responded

Thank you so much! We appreciate your business here at Metro Lexus.

March 31, 2025

My experience at Metro Lexus over the last decade has been nothing short of amazing. Their consistently exceptional service always exceeds my expectations, making every visit a pleasure. More

by car
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Metro Lexus responded

We're delighted to hear that your experiences over the past decade with Metro Lexus have been consistently exceptional! Thank you for being a loyal customer and sharing such positive feedback. We look forward to continuing to exceed your expectations in the future!

March 30, 2025

I recently purchased my first Lexus vehicle from Metro Lexus of Ohio. My salesperson was Abed Darwish he was excellent. He was patient and knowledgeable. He answered all of my questions. I explained to hi More

by Tash
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trae Harris
Mar 31, 2025 -

Metro Lexus responded

Thank you for sharing your wonderful experience with Abed at Metro Lexus! We're delighted to hear that he was able to meet all your needs and make the process enjoyable. Enjoy every moment in your new Lexus, and we appreciate the recommendation!

March 30, 2025

This dealership could find the car for us, when no one else could. Candace was amazing, extremely polite, and went the extra mile! More

by moxb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Candice Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Metro Lexus responded

We're delighted to hear that Candace and the Metro Lexus team were able to find the perfect car for you! Thank you for sharing your positive experience with us. Enjoy your new ride!

March 30, 2025

I had one of the best ever buying experience. I used to cringe at thought of going into a dealership. This time was terrific. More

by Pamala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Metro Lexus responded

Pamala, we're delighted to hear that your experience at Metro Lexus was terrific and changed your perspective on dealership visits. Thank you for sharing this positive feedback!

March 29, 2025

I’ve now purchased 4 cars from Matt and I don’t know how but every time seems to get a little better. Thanks for everything, Matt! More

by Joanies
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cordis Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Bellitto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Metro Lexus responded

Joanies, it's fantastic to hear that Matt has consistently provided you with such great experiences at Metro Lexus! We appreciate your loyalty and look forward to serving you again in the future.

March 29, 2025

The Lexus dealer is very cordial and very accommodating. The atmosphere is great. Matt has done a great job with us More

by Donrazek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Booth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Metro Lexus responded

We're delighted to hear that Matt and the team at Metro Lexus provided you with a cordial and accommodating experience. Thank you for sharing your positive feedback!

March 29, 2025

They were easy to work with, had great communication, and it was a seamless process, friendly staff. More

by Amueller1010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Metro Lexus responded

Thank you for visiting Metro Lexus and leaving us a five-star review!

March 29, 2025

Metro Lexus Is simply the best. Always a seemless, professionally executed experience. Matt Long, Dave Weaver, and Tysean Yorke are all total pros! More

by Kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Metro Lexus responded

Kevin, thank you for the fantastic feedback! We're delighted to hear that Matt, Dave, and Tysean provided a seamless experience at Metro Lexus. We appreciate your support and look forward to serving you again in the future!

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