Metro Lexus

"Excellent experience" We went to have a look at the RX450H and the experience was really amazing. Rob and his manager Jeff communicated very open and explained the details We went to have a look at the RX450H and the experience was really amazing. Rob and his manager Jeff communicated very open and explained the details in a very positive way. The way both handled the situation was exemplary and we ended up buying the car we intended to. Overall, it was a nice experience. I will approach them for any of my future needs and wholeheartedly will refer them for any of our family and friends. More

Review It was a good experience. The salesmen was very nice and was great. I will be going back if I need a car in the future . It was a good experience. The salesmen was very nice and was great. I will be going back if I need a car in the future . More

This was my first time buying a luxury car and what a wonderful experience. I was treated like royalton from the moment I stepped in the door wonderful experience. I was treated like royalton from the moment I stepped in the door More

Superior Service from the moment we walked in the door We were greeted as soon as we arrived and asked if we would like any refreshments. The great service continued from there on out. Jody made us feel We were greeted as soon as we arrived and asked if we would like any refreshments. The great service continued from there on out. Jody made us feel welcome and she explained the differences between vehicles. She encouraged us to test drive any model in which we were interested. Once in a vehicle, she explained some of it's highlights and then let me drive! Once back at the dealership, all additional questions were addressed - and Michael Gleydura further explained the special features of the hybrid model of the RX 450. We were guided gently through the financing process. We loved the "unveiling ceremony!" Jody and her team are the best! More

very present experience Rami is an excellent salesman. He is very friendly, helpful and makes you feel comfortable in making a deal. I recommend him and this dealership highl Rami is an excellent salesman. He is very friendly, helpful and makes you feel comfortable in making a deal. I recommend him and this dealership highly. More

Desiree was amazing at answering my questions so quickly. She was available any time I needed something. She found the car with the extras I wanted in my preferred color, even though no one else could. She w She was available any time I needed something. She found the car with the extras I wanted in my preferred color, even though no one else could. She was very knowledgeable and extremely kind. I would use her again and again! More

I was a past Metro Lexus owner for 9 years and left for 3 years due to a previous poor customer service experience with a former salesperson. It was a pleasure to be connected to Abed Darwish at Metro Lex 3 years due to a previous poor customer service experience with a former salesperson. It was a pleasure to be connected to Abed Darwish at Metro Lexus when I called to schedule an appointment. He immediately pulled up my record and updated my file. We discussed my needs as I told him I was committed to getting another Lexus and made an appointment for the following Monday. He had a car ready for me to test drive (I had told him my color preferences), and off we went. Abed answered thoroughly both mine and my husband's questions without hesitation. I made a decision that night and returned 3 days later to pick up my new car. During the few days in between, Abed stay in contact via text or phone call, as we ran into a little xxxx-up on my part. I had totally forgotten that I had my credit report locked for almost a year due to a past security breach with the credit agencies and at their recommendation. I had to address this immediately, but all went well. It was extremely gratifying to be welcomed "back to the family!" More

Excellent service. Quick response. Abed was great and he made my entire car buying experience easy and smooth. very helpful and communicative over phone, text and email. Thank you Abed. made my entire car buying experience easy and smooth. very helpful and communicative over phone, text and email. Thank you Abed. More

This was a long distance purchase. My experience was very pleasant from beginning to end. Abed listened to my concerns and addressed them in kind. pleasant from beginning to end. Abed listened to my concerns and addressed them in kind. More

Exceptional Service Bennett and the sales team were so knowledgeable about the Lexus Product. Buying a Lexus was a no brainer with this team involved. He listened to what Bennett and the sales team were so knowledgeable about the Lexus Product. Buying a Lexus was a no brainer with this team involved. He listened to what I wanted in my next vehicle and really provided a sales experience that was stress free. More