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Metro Lexus

Cleveland, OH

4.9
3,143 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,143 reviews

January 20, 2020

Great Experience and Customer Service Had a very pleasant experience with a friendly customer oriented staff. Everyone was willing to go above and beyond for the customer and their produc More

by AP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Sustersic, Desiree Payne
January 19, 2020

I recieved excellent service...from sales to paperwork..to showing me all the features in my new car. .everyone took their time to answer all my questions. More

by smankie10
Recommend Dealer
Yes
Employees Worked With
Rami Homsi
January 16, 2020

Great Customer Experience Working with Bosko and the team at Metro Lexus was a great experience. Everyone is highly personable, reasonable to negotiate with, and definitely str More

by Nate S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bosko Golubovic
January 14, 2020

Peter Mapp and the Metro Lexus team are fantastic! They made the car buying experience easy and fun. Bosko was especially attentive through the sales process, he is very accessible and always quick to resp More

by Sharon
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bosko Golubovic
January 12, 2020

Metro Lexus and Kevin McGuire have been great to work with. I’ve purchased two cars now with Metro Lexus and I couldn’t be happier with the purchase process as well as the service they provide. Kevin has More

by Brad Grant
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McGuire, Steven Gierke
January 11, 2020

Christian Miller is a perfect example of how to create an exceptional sales experience for your customer. His value added approach towards matching a client with the right vehicle was spot-on and his constan More

by Tracy.wilson
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony, Christian (receptionist), Steven Gierke, Jeff Sustersic
January 06, 2020

From start to finish my buying experience was fantastic. Christian sold to my specific needs and found exactly what I wanted. He had great follow up and still keeps in contact with me after the sale is ove More

by Heenie
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Spacagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Schafer
January 06, 2020

Great service and very professional. From start to finish Rami and the whole team were extremely professional, not pushy, and very responsive. Very flexible with scheduling and changing More

by ajrocco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Homsi
January 03, 2020

Excellent experience! Helped me find the exact suv I wanted! My family and I recently had a really great experience at Metro Lexus and especially appreciated the assistance of Abed Darwish, our salesman. We purc More

by merechan2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2019

Purchase of new 2020 RX350 I have been a Metro Lexus client since 1999 and recently purchased my third vehicle with them. Terry Ramey and Jeff Sustersic really took care of addr More

by Lisa K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Gierke, Jeff Sustersic, Denae Jones
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