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Metro Lexus

Cleveland, OH

4.9
3,158 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,158 reviews

July 31, 2019

Great experience staff was very knowledgeable and patient I had a great experience at Metro Lexus. The sales rep Desiree was very knowledgeable, patient and did not pressure us into a decision. We were able t More

by Jarjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desiree Payne, Denae Jones
July 30, 2019

Great Experience w/ Metro Lexus Terry Ramey and the team at Metro Lexus are awesome! we had a crazy situation where both of our cars went down within one week. We visit first on a Mo More

by Northeastohcarbuyer007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Spacagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2019

Excellent individual care and expertise always . Terry is an excellent salesperson who truly worked hard to meet our needs . He understood our position and spoke clearly and honestly . He is awesome More

by RbWCB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Jelleson
July 30, 2019

Rx 350 Love metro great service Thanks for everything. My fourth Lexus. Their honesty in the service department makes me feel confident my car will be depe More

by Jm47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Jelleson
July 30, 2019

Great buying experience! I couldn’t be happier with the communication and service both before and after I purchased my car. It was a great experience I would definitely buy f More

by jh3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Jelleson, Joanie Latessa
July 29, 2019

Treated like all of us wants to be Wanted new vehicle and everyone was over and above helpful. Terry came thru for what I was trying to buy. Jeff was very accommodating as well. Frances More

by KD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fransesco, Jeff Sustersic, Terry Jelleson, Bennett Wise
July 26, 2019

Good place to go for Lexus Everyone re so nice , helpful and professional service ,will Definitely recommend this place, They got lifetime car wash , saving lots money, it’s a More

by Helen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desiree Payne
July 19, 2019

Wonderful experience! Abed Darwish is everything you want in a salesperson! He's personable, knowledgeable, professional, technical when needed, and fun to work with. We f More

by HappyCindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanie Latessa
July 18, 2019

Very positive experience Desiree was very good, prompt, and wanted to know everything we were looking for in a car. She did not use “hard” sell tactics and let the car speak f More

by Foodguy59
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desiree Payne
July 18, 2019

Botsko Had a wonderful salesperson. Everything was easy and no pressure. Love our vehicle. Would recommend this dealership and our salesman Bosko for future More

by Eckkey58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bosko Golubovic
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