
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I had a great experience with Metro Lexus and that was due to the great assistance I received working with Allison Smith. The process was super easy and didn’t have the usual hours long sales experience. due to the great assistance I received working with Allison Smith. The process was super easy and didn’t have the usual hours long sales experience. Most was done via text and a couple phone calls. Allison made the entire process painless and enjoyable. Highly recommend both Metro and Allison! . More
Matt Long handled my entire process from ordering my GX550, to turning in my leased GX460, to delivering my new GX550. From start to finish Matt kept me updated on the progress of locating and shipping GX550, to turning in my leased GX460, to delivering my new GX550. From start to finish Matt kept me updated on the progress of locating and shipping my new GX. He was nothing but totally professional. I have already recommended Matt to a friend who is in the market for a new GX. I will continue to recommend him to anyone I know who is in the market for a new Lexus, especially the GX550. Thanks Matt!! Don Ferfolia More
Tori was able to answer all my questions during the sales process and expertly explained all my options on the car and financing process and expertly explained all my options on the car and financing More
Wow! Usually new cars are a nightmare but this was shockingly simple. I didn’t have to spend hours waiting around playing financing games. I just cannot Usually new cars are a nightmare but this was shockingly simple. I didn’t have to spend hours waiting around playing financing games. I just cannot express how easy Ryan made my leasing process. He didn't waste any time at all. Ryan knows his stuff and got right to the brass tacks so that neither of us felt like we were wasting time. The efficiency and respect of my time is something I don't see at a lot of other dealerships. It also felt like Ryan was trying to find the right car for me instead of make a sale. When he could have obviously steered me toward the larger (and more expensive) RZ450e, he listened and carefully considered my needs before ultimately suggesting the 300e. Factors like that build a lot of goodwill with me, so I will definitely be back here hopefully working with Ryan again when my lease is up. More
I had an amazing experience working with Ryan at the dealership. He was incredibly kind, easy to communicate with, and made the entire car-buying process stress-free. Ryan went above and beyond to ensur dealership. He was incredibly kind, easy to communicate with, and made the entire car-buying process stress-free. Ryan went above and beyond to ensure I felt comfortable and informed every step of the way. I highly recommend him to anyone looking for a seamless and enjoyable car-buying experience! More
I can't believe how helpful RYAN was during our visit. We wanted to test drive Lexus's Electric vehicle (which we ended up loving btw--coming from Tesla) and Ryan made it happen for us in *minutes*. He wa We wanted to test drive Lexus's Electric vehicle (which we ended up loving btw--coming from Tesla) and Ryan made it happen for us in *minutes*. He was so knowledgeable--not just about this model, but about similar competitors in the field as well--that we were immediately comfortable taking his advice. The other employees working were so kind and regularly asked us if there was anything they could do to help us when we crossed paths. This is one of the fastest dealership experiences I have ever had partially (I think) due to Ryan's ability to explain succinctly our options and pros/cons of each. More
Metro Lexus made a great impression and helped me make the right new car choice. Showroom immaculate and every was so courteous. The best car dealership I have ever experienced. the right new car choice. Showroom immaculate and every was so courteous. The best car dealership I have ever experienced. More
Terry was very pleasant to work with. She was friendly and gave me great service and a fair price, I would work with her again for sure ! She was friendly and gave me great service and a fair price, I would work with her again for sure ! More
The people, especially Candice, are fantastic at Metro Lexus. We were in some car trouble with a non-Lexus and they took care of us. Big Time. Lexus. We were in some car trouble with a non-Lexus and they took care of us. Big Time. More