
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Best Dealership and Customer Experience" My wife and I have purchased or leased cars over the past 50 years from dozens of places all over the country. None of them are in the same league as My wife and I have purchased or leased cars over the past 50 years from dozens of places all over the country. None of them are in the same league as Metro Lexus - not even close. They do everything right from the facility to warm, welcoming experience every time you go there, to the quality vehicles and service department - but most of all it's the people that work there. We were fortunate to have met Kevin McGuire the first time we went to Metro Lexus over 20 years ago. He is truly the best sales person I have ever known. His sincere focus is you, the customer, and not sales. He listens and asks good, comfortable questions to understand your needs and if you want him to, will help guide you making the best decision possible. He is never pushy and doesn't bombard you with phone calls while you are deciding. Most impressive is that Kevin doesn't forget about you after your purchase. Like one of your friends he checks-in periodically with you to see how you like your vehicle... or to wish you a happy birthday... and you realize it's not because he's thinking of your next purchase. it's because he genuinely cares. Call Kevin at Metro Lexus! I promise you won't regret it. More
Amazing sales experience with Kevin McGuire at Metro Lexus Amazing sales experience! I have known Kevin McGuire for many years. We bought 3 new Lexus vehicles from Kevin (2 RX 350s and a GS 350). Kevin is extr Amazing sales experience! I have known Kevin McGuire for many years. We bought 3 new Lexus vehicles from Kevin (2 RX 350s and a GS 350). Kevin is extremely patient, consistent, attentive, and customer-oriented, and he does so with a great sense of humor. Most importantly, he lets the customer go at their own pace in deciding to buy a car - no pressure and no hassles. I usually pay cash for a car, but on the GS 350 (it was a dealer demo unit) Kevin actually showed us how it was less expensive to initially lease the car due to great lease deal rather than to buy the car outright. We leased it and actually ended up buying the car for residual after the lease ended and we saved some serious money, thanks to Kevin's insights and efforts. I know most every detail about the cars that I buy (I am a Lexus fanboy) and Kevin has always gone the extra mile to help me understand the operation of a particular feature or option. Lastly, I know I could sometimes be a difficult customer, as money is difficult to pry from my hands (LOL!), and sometimes I am just not sure about a car, but Kevin sees the discussion to the end very gracefully and with the goal of helping me to understand what I am considering to buy. On my 6th Lexus now and all cars exclusively serviced by Metro Lexus for the past 10 years. I have owned over 30 cars in my 53 years and Kevin is, by far, the most awesome car salesman I have ever worked with. I highly recommend Metro Lexus for both sales and service, and I especially recommend Kevin McGuire for your sales needs. Metro Lexus is A++ More
Great Sales and Service Experience Over the last 20-25 years I have purchased or leased about 15 new cars for myself, my wife and my Mom. I have worked with Kevin McGuire on each and e Over the last 20-25 years I have purchased or leased about 15 new cars for myself, my wife and my Mom. I have worked with Kevin McGuire on each and every purchase.of our LS 430's and LS 460's, GS 300's and GS 350's and LX 330's and LX 350's. Kevin is extremely friendly, professional and very knowledgeable on all the different Lexus models. He has made every buying experience enjoyable! If you're looking for a new car call Kevin. He is very honest and is a great guy! Steve Gierke in Metro Lexus's service department is great too! More
A great experience Thorough, attentive and courteous! Right from the first exploratory phone call to the receptionist, who promptly put me through to Pete and finally Ke Thorough, attentive and courteous! Right from the first exploratory phone call to the receptionist, who promptly put me through to Pete and finally Kevin. Every team member from there on went above and beyond to accommodate our questions and needs (we were so short on time, but the Lexus team rose up to the occasion). Specially Pete and Kevin, both of them are a delight to work with. My wife raves about the car and the team behind the car! We came away feeling special and closed the deal on a competitive price - two rare occurrences for all car buying experiences. Highly recommended! More
Our Latest New Lexus We've been leasing from Metro Lexus for over 20 years and the reasons are simple: Great Product, Great Service, Great People. I can't say enough about We've been leasing from Metro Lexus for over 20 years and the reasons are simple: Great Product, Great Service, Great People. I can't say enough about Kevin McBride, our sales representative from the beginning. Knowledgable, personable, and above all, professional. We can't lease a Lexus without Kevin 😊 This was our first experience with Yasmeen Jaffal. She couldn't possibly be more helpful. To give you an idea of how much we respect, trust and enjoy our experience with Metro Lexus, we actually leased our most recent Lexus sight unseen! True! Kevin McGuire is the best! He knows exactly what we want, and often the only real question is: "What color would Mrs. Jefferson like?" The follow-up is terrific. The service department is first rate. More
excellent Terry Jelleson was outstanding to work with. He was extremely helpful and knowledgeable. I purchased a 2017 RX 350 which has proven to be a great vehi Terry Jelleson was outstanding to work with. He was extremely helpful and knowledgeable. I purchased a 2017 RX 350 which has proven to be a great vehicle. I would highly recommend Terry and the dealership to family and friends. More
Great Experience My wife and I have been dealing with Kevin McGuire at Metro Lexus for the last 20 years or so.. I have been and continue to be very impressed with the My wife and I have been dealing with Kevin McGuire at Metro Lexus for the last 20 years or so.. I have been and continue to be very impressed with the level of service we receive from Kevin and all the people we interact with at Metro. I would highly recommend them to anyone looking to lease or buy a new car.Lexus makes a great vehicle and the sales and service staffs work very hard to make owning a Lexus a wonderful experience! More
Excellent dealership and salesman I had an excellent buying experience at Metro Lexus last week. I purchased a L-Certified 2017 NX F-Sport from Bosko. He was extremely efficient and pr I had an excellent buying experience at Metro Lexus last week. I purchased a L-Certified 2017 NX F-Sport from Bosko. He was extremely efficient and professional and answered all my questions. The whole buying and taking delivery experience was very relaxed and stress free. Bosko did an outstanding job as my salesman, and I would highly recommend him to anyone that is looking to purchase a car at Metro Lexus. Yasmeen also did an excellent job at showing me all of the technology features of my Lexus when I took delivery. Thank you again for a wonderful experience! Sean P. More
Kevin Mc Guire is the best! I have worked with Kevin McGuire for over 18 years. Every time I buy a new car I go back to Kevin. He is low pressure, knows the product, and extrem I have worked with Kevin McGuire for over 18 years. Every time I buy a new car I go back to Kevin. He is low pressure, knows the product, and extremely professional. I have recommended may people to use Kevin if they are going to buy a Lexus, and they all agree, he is the best! More
Awesome Friendly environment Clean showroom with complimentary water/coffee/snacks Many cars in their inventory to choose from. Terry was instrumental in g Friendly environment Clean showroom with complimentary water/coffee/snacks Many cars in their inventory to choose from. Terry was instrumental in getting the information I needed on my lease. Financial office was efficient and had me sign off on the papers in a timely fashion. More