
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Everyone was so pleasant and helpful. We enjoyed each visit to Metro Lexus and after meeting Aunre and Jeff we were sure the Lexus RX was the best choice for us. Aunre Davis is knowledgeab We enjoyed each visit to Metro Lexus and after meeting Aunre and Jeff we were sure the Lexus RX was the best choice for us. Aunre Davis is knowledgeable about his product and helped us have confidence in our choices and in Metro. He is very friendly and personable. More
One of the best experiences in buying a car that I have ever I rate Metro Lexus the best in customer service. No matter whom I have spoken to they are very knowledgeable and friendly. My salesman was one of th I rate Metro Lexus the best in customer service. No matter whom I have spoken to they are very knowledgeable and friendly. My salesman was one of the most friendly and respectful. He explained things in detail and always was open to my questions and didn’t pressure me. I would recommend Abed Darwish to my family and friends. More
Abed is great to work with We bought a CPO over the summer. Abed worked with us despite the fact we had limited time. We are out of town customers. Sent pics and videos. We bought a CPO over the summer. Abed worked with us despite the fact we had limited time. We are out of town customers. Sent pics and videos. More
Great customer service Abed and the whole team at Metro Lexus did a great job. Professional, informative and great to deal with. This is our second purchase from Metri and Abed and the whole team at Metro Lexus did a great job. Professional, informative and great to deal with. This is our second purchase from Metri and it won’t be our last. More
Amazing experience My experience at Metro Lexus was off the charts! Walked in not knowing what kind of vehicle I wanted or where to start and Terry helped me out so much My experience at Metro Lexus was off the charts! Walked in not knowing what kind of vehicle I wanted or where to start and Terry helped me out so much! My husband and I walked away with a beautiful new NX! I’m so happy about my experience with everyone who works there, best decision I ever made! More
Very customer focused! I was very well taken care of from the minute I walked in. They wanted to be sure I was pleased with the process and product every step of the way and I was very well taken care of from the minute I walked in. They wanted to be sure I was pleased with the process and product every step of the way and not just anxious to make a sale. I was made to feel that I was their top priority and all of my questions were answered! Very satisfied and this experience made me a loyal Lexus consumer of both the product and the dealership! More
This is my sixth Lexus. I would rate Christian as one of our best car salesman so far. His knowledge about all the bells and whistles on my new car was outstanding. And he I would rate Christian as one of our best car salesman so far. His knowledge about all the bells and whistles on my new car was outstanding. And he had the ability to explain the new features so we could understand them. His knowledge about the options as to whether to buy or the numerous lease options was truly appreciated. We picked one we didn’t even know about. His follow thru is second to none. If he said he was going to do or get something ... he did. Hope he’s around for my next Lexus purchase. We’re a loyal customer because in our opinion the Lexus product is the best. More
First time Lexus owner Christian was great! He takes the time to explain all of the great features that Lexus offers. He is VERY knowledgeable on all the bells and whistles! Christian was great! He takes the time to explain all of the great features that Lexus offers. He is VERY knowledgeable on all the bells and whistles! Absolutely thrilled with the overall experience!!! More
Metro Lexus rocks! I must admit I was a little apprehensive leasing a car without my husband(53 yrs) to guide me through the process ... but I also was confident I had d I must admit I was a little apprehensive leasing a car without my husband(53 yrs) to guide me through the process ... but I also was confident I had done my homework and was well-prepared. We have had several Toyotas and were very happy with them so after visiting several dealerships and not being quite satisfied especially with the sales experience, I headed for Metro Lexus. My salesperson was Abed Darwish who immediately made me feel comfortable as I explained my specific wishes! He was professional and personal and personable and everyone I saw was nicely dressed and friendly, not only to me but to one another. I liked that they offered options on leasing and buying and years and miles and we settled on it and I did not feel pressed to negotiate... I knew the options. Yes I probably could have tried but I was satisfied and comfortable. After test driving it, I was signing papers and drove away after a little celebration! Love my Lexus! I methodically learned the tech I would use on top of their thorough demo. Thanks Corina! The customer experience is great...goodies and nice lounge area and service etc great.... and they have continually kept in touch even offering to change the clocks when we switched! They dry your car after they wash it! These things count! Would definitely recommend... And 5 stars for Abed Darwish! More
Purchasing experience Metro Lexus was very helpful in the selection of our new Lexus 350. If there were a question about anything our sales person Abed Darwish was very hel Metro Lexus was very helpful in the selection of our new Lexus 350. If there were a question about anything our sales person Abed Darwish was very helpful in making sure we had all the information we needed to make a good decision. More