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Metro Lexus

Cleveland, OH

4.9
3,223 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,223 reviews

December 08, 2018

Everyone was so pleasant and helpful. We enjoyed each visit to Metro Lexus and after meeting Aunre and Jeff we were sure the Lexus RX was the best choice for us. Aunre Davis is knowledgeab More

by Spence
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Sustersic, Aunre Davis
December 08, 2018

One of the best experiences in buying a car that I have ever I rate Metro Lexus the best in customer service. No matter whom I have spoken to they are very knowledgeable and friendly. My salesman was one of th More

by Lindab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Gierke, Corina Cordero, Yasmeen Jaffal
December 08, 2018

Abed is great to work with We bought a CPO over the summer. Abed worked with us despite the fact we had limited time. We are out of town customers. Sent pics and videos. More

by goinblynd
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2018

Great customer service Abed and the whole team at Metro Lexus did a great job. Professional, informative and great to deal with. This is our second purchase from Metri and More

by Avonclan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2018

Amazing experience My experience at Metro Lexus was off the charts! Walked in not knowing what kind of vehicle I wanted or where to start and Terry helped me out so much More

by Dancer23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2018

Very customer focused! I was very well taken care of from the minute I walked in. They wanted to be sure I was pleased with the process and product every step of the way and More

by Denise124
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denae Jones
December 06, 2018

This is my sixth Lexus. I would rate Christian as one of our best car salesman so far. His knowledge about all the bells and whistles on my new car was outstanding. And he More

by Silver99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2018

First time Lexus owner Christian was great! He takes the time to explain all of the great features that Lexus offers. He is VERY knowledgeable on all the bells and whistles! More

by Monica
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Sustersic, Yasmeen Jaffal
December 06, 2018

Metro Lexus rocks! I must admit I was a little apprehensive leasing a car without my husband(53 yrs) to guide me through the process ... but I also was confident I had d More

by Jonesmit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corina Cordero
December 06, 2018

Purchasing experience Metro Lexus was very helpful in the selection of our new Lexus 350. If there were a question about anything our sales person Abed Darwish was very hel More

by Linda Z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
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