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Metro Lexus
Cleveland, OH
3,143 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,143 reviews
September 28, 2024
This was our fourth purchase of an L/Certified car at Metro Lexus and we've been very pleased with all interactions with this dealership. Our salesperson (Candice Thomas) was knowledgeable, responsive, Metro Lexus and we've been very pleased with all interactions with this dealership. Our salesperson (Candice Thomas) was knowledgeable, responsive, and easy to work with; the service and parts departments have been excellent also. Highest possible recommendation. More
by Jwright
September 28, 2024
Great experience with Allison and Metro Lexus. Very accommodating when I wanted to schedule a test drive. I was able to agree on a lease and have my car delivered the next day. I am looking for Very accommodating when I wanted to schedule a test drive. I was able to agree on a lease and have my car delivered the next day. I am looking forward to working with them over the next three years during the term of my lease. Tysean gave a thorough explanation of the vehicle's features and made sure my Lexus app was set up and working. More
by cag16600
September 27, 2024
Terry and the rest of staff were great! This was special experience! I will be a returning customer. They made the process smooth and I clearly understood everything that went on. Thanks yo This was special experience! I will be a returning customer. They made the process smooth and I clearly understood everything that went on. Thanks you all More
by Sllockridge
September 27, 2024
Simon is very knowledgeable and professional in all aspects of what was a great buying experience. Have been with Metro Lexus since 2007 and they are the best dealership I have ever worked with. aspects of what was a great buying experience. Have been with Metro Lexus since 2007 and they are the best dealership I have ever worked with. More
by Joe Condeni
Employees Worked With
Other Employees :
Jeff Sustersic
September 27, 2024
Very easy to deal with, as there was no high-pressure salesmanship. Showed many different options for the car I wanted and was able to bring in the car from out of state with no charge for me and in a s salesmanship. Showed many different options for the car I wanted and was able to bring in the car from out of state with no charge for me and in a shorter time frame than promised. More
by tmc
September 27, 2024
They got me the vehicle I wanted in a timely and professional manner. Allison and the staff made everything quick and easy once it was time to pick up the car. professional manner. Allison and the staff made everything quick and easy once it was time to pick up the car. More
by sfarrell
Employees Worked With
September 27, 2024
Awesome experience, Seth is the man. Super prompt and knowledgeable would definitely recommend him to anyone who asks. Super prompt and knowledgeable would definitely recommend him to anyone who asks. More
by jlouisglick
Employees Worked With
September 26, 2024
Very nice delivery experience and the RX 350 looked great. Terry Ramey my sales associate was friendly and easy to work with. The agreed upon sales price was very reasonable. I traveled from Pittsbu great. Terry Ramey my sales associate was friendly and easy to work with. The agreed upon sales price was very reasonable. I traveled from Pittsburgh to Cleveland to pick up the vehicle and the purchase experience went very smooth. More
by Teryt123
September 25, 2024
This trip in was quick,efficient,and friendly. What more could you ask for. The communication from Adam in service was great. What more could you ask for. The communication from Adam in service was great. More
by tpfaffohio
Employees Worked With
September 25, 2024
Absolutely outstanding professionalism by Mr Yee. I'm so impressed by everything. The whole experience was absolutely fantastic. So excited to experience Lexus. I'm so impressed by everything. The whole experience was absolutely fantastic. So excited to experience Lexus. More
by key.dolly2017
