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Metro Lexus

Cleveland, OH

4.9
3,139 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,139 reviews

August 12, 2024

A very pleasant buying experience start to finish. I would recommend Metro Lexus to anyone. More

by ericjeakin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Metro Lexus responded

Thanks for the great review of Metro Lexus. We appreciate your recommendation!

August 12, 2024

We ordered a new GX 550 and they were so easy to work with. No xx, we had a trade in and they handled it with ease and paid us more than fairly. Pick up and financing was easy and competitive. More

by CJD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Kucharewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Mohridge
Aug 12, 2024 -

Metro Lexus responded

Thanks for sharing your experience! We're glad to hear that the Metro Lexus team made everything from trade-in to financing smooth and fair. Enjoy your new GX 550!

August 11, 2024

The professionalism and the delivery of the car was beyond exception. Christian was awesome so is everybody at the dealership that’s why I bought my second car there so far next to my 2021 Corvette thi More

by cds1macys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Metro Lexus responded

Thank you for sharing your experience! We're delighted to hear that Christian and the Metro Lexus team provided exceptional service. Enjoy your RX 350, it's great to know you're loving it alongside your Corvette!

August 10, 2024

I met Christian on the day the stop sale for the TX was issued and of course that was the car I was wanting. Now that the stop sale is pushed back to October I ended up finding a used one at a different de More

by Erin S
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Metro Lexus responded

Erin, thank you for sharing your experience! We're glad to hear that Christian went above and beyond to assist you here at Metro Lexus. We appreciate your kind words and hope you'll consider us in the future!

August 10, 2024

I purchased a used car from Metro Lexus and was treated top notch from the salesman to the service manager. They even put the car on a lift for me and assigned a service technician to show me under the car More

by aquavelva
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Mohridge
Aug 12, 2024 -

Metro Lexus responded

Thank you for sharing your positive experience! We're delighted to hear that our team at Metro Lexus provided top-notch service and made sure you felt confident in your purchase.

August 09, 2024

Worked with Tori Niederer to complete a lease to early buyout of an NX450h+, she did a fantastic job answering all my questions about regular and one-pay leases and helped make the process seamless and ef More

by Alan S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Grinzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Sustersic
Aug 11, 2024 -

Metro Lexus responded

Alan, we're delighted to hear that Tori and the team at Metro Lexus made your lease buyout process smooth and efficient. Enjoy your fantastic NX 450h!

August 08, 2024

Jeff was great explained everything and even had my vehicle done before he said he would. More

by MISSY3130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Metro Lexus responded

Thank you for sharing your kind words about Jeff! We are happy to have you as a Metro Lexus customer.

August 07, 2024

It was a great experience working with Colin and the Lexus team as we made our new Lexus purchase. Colin was so personable, knowledgeable, extremely helpful and made the whole process very enjoyable. More

by Judyschulz30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Metro Lexus responded

Judy, we're delighted to hear that Colin and the Metro Lexus team made your experience enjoyable and seamless. Thanks for choosing us for your new Lexus purchase!

August 07, 2024

This was the most amazing experience I have ever had buying a new vehicle. I felt right at home from the minute I walked in. My salesman,Simon, was so friendly, down to earth, and accommodating. He was More

by HHAYESRN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Kucharewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Sustersic
Aug 07, 2024 -

Metro Lexus responded

We're delighted to hear that Simon and the entire team at Metro Lexus made your car-buying experience exceptional! Enjoy driving your new "Sexy Lexi," and thank you for choosing us. Safe travels ahead!

August 06, 2024

Candice was great. She went above and beyond to make sure I was satisfied. I couldn’t have had a better sales person. Jeff also took the time to explain additional info More

by joantorres12
Recommend Dealer
Yes
Employees Worked With
Candice Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Sustersic
Aug 06, 2024 -

Metro Lexus responded

Joan, we're delighted to hear that Candice and Jeff provided exceptional service at Metro Lexus. Thanks for choosing us! Enjoy your new ride!

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