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Metro Lexus

Cleveland, OH

4.9
3,117 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,117 reviews

April 03, 2025

This is my third car from Metro Lexus and as wonderful as the car is, that all starts with Christian. He always does his best to take care of me, and my family who also have gotten multiple cars through him More

by ialturk1127
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Metro Lexus responded

Thank you for your continued trust in Metro Lexus! It's fantastic to hear that Christian consistently provides excellent service and makes the car-buying process seamless for you and your family. We appreciate your loyalty, enjoy the new ride!

April 02, 2025

Thanks to the lexus team, especially Allison for facilitating my purchase! Being out of state was a challenge, but she coordinated everything. The dealership is spotless and immaculate. Highly recom More

by Rushtonbsn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Metro Lexus responded

We're delighted to hear that Allison and the Metro Lexus team made your out-of-state purchase seamless. Thanks for recommending us! Enjoy your new vehicle!

April 01, 2025

All about the experience! And a great one at that. Knowledge and kindness is what did it for me. More

by Waterwoman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Metro Lexus responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Metro Lexus Team

April 01, 2025

Our salesperson, Maria, was helpful throughout the buying process. She always got back to us with any questions we had. More

by shamrock046
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
3.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Metro Lexus responded

We're glad to hear that Maria was helpful and responsive during your buying process at Metro Lexus. Thank you for sharing your experience with us!

April 01, 2025

Service was really good the salesperson took time to meet the needs required for me to purchase a vehicle. I would request this dealership to others looking to purchase a car. More

by valariak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tori Grinzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Metro Lexus responded

We're delighted to hear that our team at Metro Lexus provided you with excellent service and met your needs. Thank you for recommending us, and we hope you're enjoying your new vehicle!

April 01, 2025

Christian made the car buying experience easy. He went out of his way to help answer our questions. More

by waxman.andrew
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Metro Lexus responded

We are glad to hear that Christian made your purchasing experience easy. Thanks for choosing Metro Lexus!

March 31, 2025

My experience at Metro Lexus over the last decade has been nothing short of amazing. Their consistently exceptional service always exceeds my expectations, making every visit a pleasure. More

by car
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Metro Lexus responded

We're delighted to hear that your experiences over the past decade with Metro Lexus have been consistently exceptional! Thank you for being a loyal customer and sharing such positive feedback. We look forward to continuing to exceed your expectations in the future!

March 31, 2025

Phenomenal service and support. Knowledgable and not pushy like other dealers. Highly recommend to anyone interested in purchasing a new vehicle! More

by mainwaring.3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Metro Lexus responded

Thank you for the fantastic feedback! We're delighted to hear that our Metro Lexus team provided knowledgeable and supportive service. We appreciate your recommendation and look forward to assisting you again in the future!

March 31, 2025

Courteous, professional and excellent follow through. I would highly recommend him and it is our second auto through him. More

by Gary BURGUND
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Metro Lexus responded

Gary, thank you for your recommendation and continued trust in Metro Lexus! We're delighted to hear about your positive experience with our team. Enjoy the ride!

March 31, 2025

Delivered what they promised; went out of their way get a hard to find car; trustworthy More

by csachs
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Metro Lexus responded

Thank you so much! We appreciate your business here at Metro Lexus.

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