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Metro Lexus
Cleveland, OH
3,117 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,117 reviews
March 31, 2025
Very nice customer service Tori was very nice good customer service from her appreciate it all she did also, I’ll let friends no customer service from her appreciate it all she did also, I’ll let friends no More
by joe.cawthon
March 31, 2025
The staff was incredibly helpful. From the time I walked in the door until I picked up my new car the customer service was exceptional. From the time I walked in the door until I picked up my new car the customer service was exceptional. More
by cobrien
Employees Worked With
Other Employees :
I did not catch his name but the gentleman at the reception desk was awesome.
March 31, 2025
Tori always makes my experience special. She takes her time in finding the exact match for me every time. This is my 4th Lexus with Metro Lexus and I can't say enough about the sales and s She takes her time in finding the exact match for me every time. This is my 4th Lexus with Metro Lexus and I can't say enough about the sales and service team. They make you feel like you're at home. More
by Nancy
Employees Worked With
March 31, 2025
This dealership is a very professional operation. Everyone is helpful and it makes for a pleasant car buying experience. Everyone is helpful and it makes for a pleasant car buying experience. More
by gregjensen922
March 31, 2025
Seth was knowledgeable and expedient in explaining different models of svus. He was very kind and patient with all our questions. It was a pleasure working with Seth different models of svus. He was very kind and patient with all our questions. It was a pleasure working with Seth More
by Robin12358
March 31, 2025
Tori Grinzinger did a great job of finding the perfect car for me. She provided useful information before and during our test drive, and then found the exact car I wanted once I decided to buy. I was impr car for me. She provided useful information before and during our test drive, and then found the exact car I wanted once I decided to buy. I was impressed with Tori and Metro Lexus from start to finish. More
by donsinkocpa@hotmail.com
Employees Worked With
March 31, 2025
Purchasing our Lexus GX550 at Metro Lexus was a great experience from the initial test drive to the delivery unveiling in their private showroom. I would not hesitate to purchase another vehicle from the experience from the initial test drive to the delivery unveiling in their private showroom. I would not hesitate to purchase another vehicle from them. More
by Dlreed67
March 31, 2025
The dealership was very helpful and accommodating. They were able to answer any questions I had and were very knowledgeable They were able to answer any questions I had and were very knowledgeable More
by Nx350
Employees Worked With
March 31, 2025
Love it. Christian Miller is my favorite car salesman. Have been coming here for years. On car number 3 from them. Christian Miller is my favorite car salesman. Have been coming here for years. On car number 3 from them. More
by Trumguard
March 31, 2025
Didn’t end up purchasing a car but Seth was extremely helpful with any questions or requests I had during my visit. helpful with any questions or requests I had during my visit. More
by Carguy47
Employees Worked With
