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Metro Lexus
Cleveland, OH
3,117 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,117 reviews
March 31, 2025
I can’t say enough about how wonderful my experience was in leasing a car from LEXUS. I dealt with Maria Calderon, and she went out of her way to make the process stress free and fun. The finance department in leasing a car from LEXUS. I dealt with Maria Calderon, and she went out of her way to make the process stress free and fun. The finance department was great with explaining everything, I will absolutely be recommending them to anyone who is in the market for a Lexus. More
by wspencerjr
Employees Worked With
March 31, 2025
Maria sold me a ES350 and I absolutely love it. She was very knowledgeable on the vehicle and was able to show me all of the features it provided! She was very patient and understanding when it cam She was very knowledgeable on the vehicle and was able to show me all of the features it provided! She was very patient and understanding when it came to me learning and she gave me enough time to really enjoy and learn about the vehicle. If I was to buy another car I would most definitely come back and speak with Maria. More
by Tony9538
Employees Worked With
March 30, 2025
I had one of the best ever buying experience. I used to cringe at thought of going into a dealership. This time was terrific. I used to cringe at thought of going into a dealership. This time was terrific. More
by Pamala
March 30, 2025
I recently purchased my first Lexus vehicle from Metro Lexus of Ohio. My salesperson was Abed Darwish he was excellent. He was patient and knowledgeable. He answered all of my questions. I explained to hi Lexus of Ohio. My salesperson was Abed Darwish he was excellent. He was patient and knowledgeable. He answered all of my questions. I explained to him what I was looking for and he was able to get me everything I wanted. My over all experience was amazing. I absolutely love my car. If you are looking for a Lexus vehicle I recommend you contact Abed Darwish. More
by Tash
March 30, 2025
This dealership could find the car for us, when no one else could. Candace was amazing, extremely polite, and went the extra mile! else could. Candace was amazing, extremely polite, and went the extra mile! More
by moxb
Employees Worked With
March 29, 2025
I’ve now purchased 4 cars from Matt and I don’t know how but every time seems to get a little better. Thanks for everything, Matt! but every time seems to get a little better. Thanks for everything, Matt! More
by Joanies
March 29, 2025
The Lexus dealer is very cordial and very accommodating. The atmosphere is great. Matt has done a great job with us The atmosphere is great. Matt has done a great job with us More
by Donrazek
March 29, 2025
Wonderful job to Matt and the whole team at Metro Lexus. Couldn't have been any better! Couldn't have been any better! More
by Lexus Rx350
March 29, 2025
They were easy to work with, had great communication, and it was a seamless process, friendly staff. it was a seamless process, friendly staff. More
by Amueller1010
Employees Worked With
March 29, 2025
Metro Lexus Is simply the best. Always a seemless, professionally executed experience. Matt Long, Dave Weaver, and Tysean Yorke are all total pros! Always a seemless, professionally executed experience. Matt Long, Dave Weaver, and Tysean Yorke are all total pros! More
by Kevin
