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Metro Lexus

Cleveland, OH

4.9
3,117 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,117 reviews

March 28, 2025

Nothing but the best from Abed. He is kind, helpful, knowledgeable, and honest. His service was outstanding. It was a pleasure doing business with him. More

by Tmappell337
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Metro Lexus responded

We're delighted to hear that Abed provided such outstanding service here at Metro Lexus. Thank you for sharing your positive experience, and we look forward to assisting you again in the future!

March 28, 2025

Matt Long & Metro Lexus were both so helpful, friendly and welcoming to me as I made my first Lexus purchase recently. I became part of the Lexus family and they welcomed me with open arms! It had been 1 More

by Mrsfreeze54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tay - was sooo helpful in migrating all the new electronic systems in my car! I give that kid high marks! He was awesome!
Mar 31, 2025 -

Metro Lexus responded

We're delighted to hear that Matt and the Metro Lexus team made your first Lexus purchase such a welcoming experience! It's wonderful knowing you felt supported throughout the process. Thank you for recommending us, and welcome to the Lexus family!

March 27, 2025

Terry is a very nice lady. Thank you for helping us buy a car for our daughter. More

by E42nis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Metro Lexus responded

Thank you for stopping by to leave Metro Lexus a wonderful review of Terry!

March 27, 2025

Terry was very knowledgeable of the vehicles. She treated us respectfully and took ample time with us. She gave us helpful tips as well. We were treated as a valued customer even before we dec More

by Jllwelch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Metro Lexus responded

It's wonderful to hear that Terry provided you with such a respectful and informative experience at Metro Lexus. We appreciate your feedback and are glad you felt valued throughout the process!

March 27, 2025

I had a great experience with Matt when buying my out of state car. He was very pleasant and explained everything in detail. I enjoy my beautiful Lexus! More

by Iryna2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Metro Lexus responded

Iryna, we're delighted to hear that Matt made your out-of-state car buying experience a positive one at Metro Lexus. Enjoy every moment with your beautiful new ride!

March 26, 2025

A top notch dealership where it is obvious they take great pride in what matters most - the customer. Phenomenal dealership! More

by Joel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Metro Lexus responded

Joel, thank you for the fantastic feedback! We're delighted to hear that your experience at Metro Lexus was top-notch. We appreciate your support and look forward to serving you again in the future!

March 26, 2025

This is the third car I've purchased at Metro Lexus, and the service was superb, as always. Seth was a great salesman, Dave in finance quickly expedited my loan with a great 2.49% APR, and Tysean very pati More

by Tim S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Metro Lexus responded

Tim, thank you for choosing Metro Lexus once again! We're delighted to hear that Seth, Dave, and Tysean provided superb service during your purchase. Enjoy the new car and see you next time!

March 26, 2025

Seth was very knowledgeable about the different models of SUV’s. I didn’t know it I wanted a GX or TX. He was able to run through both vehicles quite readily. There aren’t any GX’s available to drive which I More

by Allisonbloam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Metro Lexus responded

Allison, we're delighted to hear that Seth provided such a knowledgeable and smooth experience for you at Metro Lexus. Thank you for recommending us, and we hope you're enjoying your new Lexus TX!

March 25, 2025

Seth was very pleasant to work with. He was both professional and personable. Everything went smoothly with him finding the right vehicle for me. He was also great at communicating in a More

by Thkrist63
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Metro Lexus responded

We're delighted to hear that Seth provided you with a smooth and professional experience at Metro Lexus. Thank you for sharing your positive feedback!

March 24, 2025

Allison Smith is a experienced salesperson, My experience at Metro Lexus is smooth and good overall, I enjoyed the process! More

by Chris
Recommend Dealer
Yes
Employees Worked With
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Metro Lexus responded

Chris, we're delighted to hear that Allison provided you with a smooth experience at Metro Lexus. Thank you for sharing your positive feedback! Enjoy the ride!

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