Michiana Chrysler Dodge Jeep RAM Fiat

Victor was great! He listened to what we were looking for and was realistic in making recommendations that were within our budget. He was not pushy but was available i He listened to what we were looking for and was realistic in making recommendations that were within our budget. He was not pushy but was available if we had questions. We will definitely be back! More

This dealership was ver patient and very helpful with every question that I had. Angel was the salesman I worked with and made the whole process really easy and also had a great personality. every question that I had. Angel was the salesman I worked with and made the whole process really easy and also had a great personality. More

The people are always friendly and professional and do their best to get you into a nice vehicle you can afford. their best to get you into a nice vehicle you can afford. More

The purchase deal was no problem. The new Jeep cost, trade in value, etc. All of that was pretty much the same with other dealers. To keep a customer as a return, I look at the servic The new Jeep cost, trade in value, etc. All of that was pretty much the same with other dealers. To keep a customer as a return, I look at the service dept, parts dept, and office handling of the deal. Parts dept wanted to charge me $400 more for a set of running boards than Lockmandy. Same part number. I have not been to the service dept yet. I'm having trouble getting the paperwork for my new car title from Michiana. My salesman told me to contact Courtney Mansfield in office. I called the office, left a message for Mansfield with my phone numbers, and have not gotten the courtesy of a return call. It has been 30+ days. The new title is "pending" on my account at In BMV. If I don't complete it in 45 days there are late fees. Getting a little nervous and no help from Michiana office. I feel the office doesn't care about the customer. They don't really have much contact with them. More

Michiana Chrysler Dodge Jeep Ram Fiat is a terrible stealership. Not only was I lied to by a sales associate, I was also given the classic bait and switch. When I arrived at my appointment, I was told stealership. Not only was I lied to by a sales associate, I was also given the classic bait and switch. When I arrived at my appointment, I was told that they could not sell me the used car I had been looking at and discussing with TWO sales associates. It supposedly had transmission issues. I was not informed of this nor offered the car with the information (I can wrench on my own cars). This car in question was still on their website over a week after this incident and even emailed to me as a suggested car by the place. When I called in to speak with a manager, I was basically told to get bent and they would do nothing. Don’t waste your time at this place. Go elsewhere! Also, for Michiana CDJRF, it’s not slander when it’s true! I may also file complaints with the FTC and the Consumer Financial Protection Bureau. More

I visited Michiana Chrysler Dodge Jeep Ram to discuss the end-of-lease options on my Wrangler leased through another dealership. Ryan Chamberlin met with me was able to offer the BEST interest rate around fo end-of-lease options on my Wrangler leased through another dealership. Ryan Chamberlin met with me was able to offer the BEST interest rate around for a lease buyout. I remarked to the finance manager that the amount of time and effort Ryan invested into this transaction would make one think that I was purchasing a Rolls-Royce. He replied, "Would you have wanted him to treat you any other way?" Thank you, Ryan, for valuing my business and helping me become a Wrangler owner! More

Ryan is the best guy he help my wife and I to get a good car!and he always smile to his customers car!and he always smile to his customers More

Great service, Ryan made the whole process extremely simple and easy to do especially since I was out of state. Great communication overall good experience. simple and easy to do especially since I was out of state. Great communication overall good experience. More

My husband took his Chrysler 300 in for a few problems, one was that it was overheating and the other was the ABS System light was on. They called my husband asking what he wanted done to fix the problem one was that it was overheating and the other was the ABS System light was on. They called my husband asking what he wanted done to fix the problem of the overheating, they had no idea. That is the reason we took the car to a Chrysler Dealer in the first place. They finally did a couple of things to fix the overheating and they called my husband saying the car was ready and charged him for fixing the overheating and the ABS System module. When my husband went to drive away, the ABS light was still on. He went back in to the service area and the guy said "Oh yeah we had to order the part" they had charged my husband for a job that was not done. Now it's two weeks later and he can't get anyone to call him back. He has called at least 7 times, no one will call him back. I think he was dealing the Mike and he also called his boss. So we paid for something that wasn't done and they are in no hurry to let us know when the part comes in. Terrible customer service and I would never recommend them again. More

Just has my 2017 Ram in for the exhaust manifold replacement, Worked with Mike in service even know the final cost was more than the estimate. When Mike realized it was going over he stopped the wor replacement, Worked with Mike in service even know the final cost was more than the estimate. When Mike realized it was going over he stopped the work contacted me sent pictures of why it was going to go over in cost. Great job to him and the mechanics to to get the job done in a timely fashion and in cost. More