Midlands Honda

Ragin Geter, my sales person, was typical of what I've come to expect from Midlands Honda: courtesy, honesty, and efficiency without the aggressive tactics sometimes associated with car sales. This is the come to expect from Midlands Honda: courtesy, honesty, and efficiency without the aggressive tactics sometimes associated with car sales. This is the third vehicle I've purchased from this dealership, and I would not hesitate to send friends there. Everyone I've encountered, including Deborah Philllips in the finance department, was pleasant and easy to work with. More

I am very satisfied with the quailty of work and workmanship that I have received from this dealership. I would recommend many people to come buy a car there. The salespeople were very informativ workmanship that I have received from this dealership. I would recommend many people to come buy a car there. The salespeople were very informative and was able to answer every question that I asked. More

This dealership was very easy to work with. Never felt pressured as at other dealerships. Entire staff was very friendly and eager to make me a satisfied customer. I will definitely recommend this deale pressured as at other dealerships. Entire staff was very friendly and eager to make me a satisfied customer. I will definitely recommend this dealership to others and I will shop there again if the need arises. More

If you are considering purchasing a quality automobile from responsive, easy to work with, and extremely customer-focused group, visit Midlands Honda. You won't be disappointed. Ask for Michele Dickson, s from responsive, easy to work with, and extremely customer-focused group, visit Midlands Honda. You won't be disappointed. Ask for Michele Dickson, she demonstrated a high level of professionalism and great customer service; she knows how to offer you the options based on your needs which helps makes the sale, she tries hard to make the customer satisfied with their purchase. The price of the vehicle was excellent, the overall experience was outstanding. From my initial Internet contact with Shelley Fentress's and her prompt, helpful responses, to Michele's sincere desire to win my business, to Brent Ferrell's helpful sales approach; I am very pleased with the recent purchase from Midlands Honda. More

I went to the dealership to trade in a Red Honda Coupe which I had purchase previously, which was received in a very professional manner. Maureen already new how I felt about this vehicle which was not m which I had purchase previously, which was received in a very professional manner. Maureen already new how I felt about this vehicle which was not me. I spoke to Maureen about a CRV which I saw on your website and told her I wanted to trade my vehicle for the CRV. I test drove the CRV and fell in love with this vehicle which was definetly me. Maureen displayed excellent customer service assisting me with the trade of my vehicle for the CRV. She worked with me and made this experience a pleasant shopping expierence. I command this dealership for the excellent customer service they provide to the buyer. I would definetly recommend this dealership to all my family and friends. More

Overall good experience. Friendly, easy to work with, and extremely customer-focused. Quick to come to a deal once vehicle was selected. Staff was conscious of the value of my time and gave me another and extremely customer-focused. Quick to come to a deal once vehicle was selected. Staff was conscious of the value of my time and gave me another new car to take to lunch while my new car was cleaned. Pleasantly surprised. More

Maureen offered great customer service, she knows how to make the sale, very friendly and tries hard to make the customer be satisfied with their purchase. The price of the vehicle was good, the overall ex make the sale, very friendly and tries hard to make the customer be satisfied with their purchase. The price of the vehicle was good, the overall experience was good, it could have been better if someone would have infomed me that if I was not satisfied with the vehicle after driving it for a couple of days I could return it and exchange it for another vehicle and not get charged a penalty. I really tried to keep the mini cooper I purchase but after driving it for a week felt it was not the car for me, came and exchanged the vehiclefor a Honda Coupe and was charge a penalty, which dampend my shopping experience, because I didn't know about your policies. Yes I would recommend the dealership because your vehicles are excellent, and the enviroment is friendly and Maureen really tries to help the buyer when purchasing the vehicle. I wish that when you purchase a vehicle your sales person would go over the policy grace days to return and exchange the vehicle and how the penalty will be calculated after the grace days. More

I leased a new Honda Odyssey at Midlands Honda yesterday. The entire experience was pleasant and hassle-free. I live two and a half hours away and passed by at least one other dealership to return to Midla The entire experience was pleasant and hassle-free. I live two and a half hours away and passed by at least one other dealership to return to Midlands for my second lease. Every employee I saw was friendly and greeted me. We were treated respectfully and I never felt like the dealer was getting the best end of the deal. Maureen Brazel, my salesperson, was very knowledgeable regarding the vehicle as well as the procedure of leasing. Matt helped us obtain financing quickly and efficiently. We drove off feeling like we had received a fair deal and a great car! More

From my initial Internet query and Shelley Fentress's prompt, helpful responses, to Steve Graham's sincere desire to win my business, to Casey Green's thorough, knowledgeable and extremely helpful sales prompt, helpful responses, to Steve Graham's sincere desire to win my business, to Casey Green's thorough, knowledgeable and extremely helpful sales approach, and then Mr. Caughman's pleasant willingness to lend me a hand post-sale and after hours (even though he had no prior contact with me) - I can not adequately express how pleased my wife and I am with the recent purchase of our 2010 Civic Hybrid from Midlands Honda. The Midlands Difference is real, and I dare say it goes well beyond the various commitments contained in that promise. Indeed, the TRUE Midlands Difference is in the people who provide such a high level of professionalism and service. If you are considering purchasing a quality automobile from an enthusiastic and helpful team, visit Midlands Honda. You won't be disappointed. More

This dealership and the sales people I worked with are EXCELLENT. They exceeded all of my expectations and took very good care of me. Here's how: I was actually on my way to another car dealership when I EXCELLENT. They exceeded all of my expectations and took very good care of me. Here's how: I was actually on my way to another car dealership when I spotted low-priced cars parked along side the road at this Honda dealership. The prices made me do a double-take so I stopped here first. I parked my car and got out to look at the cars that caught my attention when Dennis Gillan, a new sales and leasing consultant walked up behind me and said, "It's a great day to buy a car." He opened up a rapport with me that let me know that I was in the right place and talking to the right person. Dennis was very patient and listened carefully to what I said I wanted and he told me things I wanted to know about the cars I was looking at along side the road. He even showed me some cars I had not seen that were on the dealership's lot that fit the criteria I was looking for. Even though I still had to keep my word with the guy at the other dealership to check out one of their cars, I promised Dennis I'd be back to test drive one (or two) at Midlands Honda. I kept to my promises and I when I came back to Midlands, Dennis let me test drive one of the cars he showed me earlier and then he introduced me to Maurreen Brazel, another sales & leasing consultant. I told them that live in Memphis, TN and that I needed a car because my old car no longer worked. The two of them sat me down in a BEAUTIFUL, Burgundy 2010 Honda Accord and the three of us took it for a ride. While showing me the features of the car, my favorite singer played on the radio and I mentioned how much I liked that singer and how much I loved this car. I was looking for something within my budget so Maureen and Dennis worked out a discount within their financial office that put this car within my budget range. I was the last customer of the day to leave the lot Tuesday, May 18, and probably the happiest one, too. From beginning to end, they both tended to customer satisfaction, customer service and made sure I knew all about this car and Honda's customer protection services. They were VERY Thorough, very patient, very friendly, very knowledgeable about the car and I knew without a shadow of doubt they wanted my business. I cannot think of anything they left out. They even beat the heck out of the so-called deal the other dealership I visited around the corner from their dealership said they could give me. I could not have gotten better customer service, satisfaction, car protection, professionalism, friendliness, and pricing from any other company. They took excellent care of me. What I liked the most is that they presented me good, sound information about their cars, which helped me to make an informed decision about which car to purchase. They did not bash the other car company to sell their car and they did not pressure me to buy from them. It's like they knew that once I understood the quality of their cars, I would come to the right conclusion on my own to purchase from them. They were right. And, I am glad I did. Very glad. I turned in the Hertz rental car I'd driven to Columbia in and I drove my new Accord home to Memphis. The drive was a great experience, not only because of the smooth, comfortable ride and the really nice gas mileage I got on the road, but because as an added customer satisfaction gesture, Dennis bought me a CD of songs sung by my favorite singer, Anita Baker, and he put it in the CD player for me to listen to on my drive back home. Now that went above and beyond his call of duty, I thought, to make sure that I was a happy customer. This might be more than what you ask for in a comment for a dealership and its sales consultants, but I certainly got more than I'd expected from this dealership. I highly recommend this dealership to anyone looking for a new or used car. It is worth the trip if you have to drive a long way to buy a car. I would do it again and I would probably drive a friend from Memphis to buy a car from Midlands Honda. Trust me, it's worth the drive! More