Midtown Kia

I’m a customer who came in to look at, and possibly buy a new Kia Telluride. I love the vehicle, and the spacious interior. I also love the ebony black exterior. I also like the V6 engine. What I’m disappo new Kia Telluride. I love the vehicle, and the spacious interior. I also love the ebony black exterior. I also like the V6 engine. What I’m disappointed in are the business practices of the dealership personnel. Two weeks after I I had purchased the vehicle, I noticed a small chip in the windshield on the passenger side of the vehicle. I brought the vehicle back to the dealership for inspection. They said that they don’t do repairs like that. Instead, they recommended me to an outside company to make repairs on the windshield. The repair tech took before, during, and after repairs photos of the windshield and the work that the tech performed. The windshield repair company said that the original chip in the windshield was not reparable due the dealership having placed resin drops into the windshield chip area. A proper repair was never performed correctly by the dealership. The resin was not sealed, or cured by black light as it should have been at the dealership. The outside repair tech had to drill a hole on the other end of the crack, which was about a half inch horizontal on the windshield, passenger side. This had to have been done before I took possession of the vehicle itself. Upon inspection by the sale person, she missed the improper repair in the passenger side of the windshield. I have pictures of the windshield. What I would like is for the dealership to replace the windshield with a new one. I fully expect to hear from you soon, asap would be great! More

Very nice, always helpful Very nice always helpful. Honest good guys and very convenient scheduling or rescheduling Honest good guys and very convenient scheduling or rescheduling More

service is very professional and waiting area very clean, everyone was very friendly and accommodating everyone was very friendly and accommodating More

Had an amazing experience! Alyssa was knowledgeable and kind, and Oshay made financing smooth and stress-free. No pressure, just honest and straightforward dealings. Alyssa was knowledgeable and kind, and Oshay made financing smooth and stress-free. No pressure, just honest and straightforward dealings. More

Good Good sales men John is very nice and very knowledgeable I recommend him as a great great salesman knowledgeable I recommend him as a great great salesman More

Good clean dealership amazing technicians and a amazingly staffed sales team one of the best experiences staffed sales team one of the best experiences More

Alyssa was very helpful and I did not feel pressured to make a purchase. Very friendly environment everyone was very helpful. make a purchase. Very friendly environment everyone was very helpful. More

Great overall experience. Mellisa was super friendly and easy to deal with the first finance person we dealt with was Pushy and overbearing. Oshay stepped in and took over the Mellisa was super friendly and easy to deal with the first finance person we dealt with was Pushy and overbearing. Oshay stepped in and took over the finance he was extremely easy to deal with and not overbearing whatsoever. I would absolutely recommend Mellisa and Oshay we will be doing business with them again! More

Overall experience was excellent, minus financing with Vincent. Otherwise, we were very happy and pleased with the customer service, especially from Oshay and Melissa! In fact, they definitely made the tr Vincent. Otherwise, we were very happy and pleased with the customer service, especially from Oshay and Melissa! In fact, they definitely made the trouble we had with the finance guy completely worth it. We will definitely want to always deal with them if ever needed!! The following “very poor” reviews reflects our original financing situation/person, not Oshay who went above and beyond to correct the previous mistakes. More

Jeremy was very knowledgeable about the Kia I bought and was able to explain all of the options on the vehicle and all my questions. was able to explain all of the options on the vehicle and all my questions. More