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Midway Chevrolet

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.5
1,144 Reviews
Welcome to Midway Chevy! Midway Chevy is located in beautiful, sunny Phoenix, Arizona. We are the largest Chevrolet Dealership in Arizona and the Western 15 states. We take pride in offering our customers a relaxed and pleasurable car buying experience, and Midway Chevrolet has been providing superb customer service for many years! We will continue to serve the communities of Paradise Valley, Tempe, Mesa, Phoenix, Gilbert, Fountain Hills, Chandler, Glendale, Peoria, Apache Junction, Sun City, El Mirage, Surprise, Avondale and Goodyear. In solidifying our strong reputation, Chevrolet has recognized Midway as a Dealer of the Year for 2011. We have years of high volume New and Used sales. We have achieved these results by our value oriented pricing and our customer service. Our customers come from all over the US and many start by shopping online at Midwaychevy.com . Since we sell in volume, we take in many Pre-Owned vehicles directly from our customers. These are always the best source for Used vehicles, as opposed to rental and auction vehicles. We have GM Certified Pre-Owned vehicles that come with a factory backed warranty, Import Specialty Used vehicles, Used domestic cars, and a full line of trucks. We even have our Used "Bargain Corral" that specializes in vehicles under $9,995. We have Used vehicles for every budget! Purchasing your vehicle from us is the beginning of the relationship. The real key is how we perform after your purchase. Our ServiceDepartment has EIGHTY-FOUR Service bays and includes Express Service as well as Commercial Truck Service. At Midway Chevy, you will be treated like family, from Sale to Service, Parts, to Accessories. Call, click, or come by today ? Midway from anywhere!
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2323 W Bell Rd

Phoenix, AZ

85023

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Showing 1,144 reviews

September 07, 2024

Dealership has plenty of vehicles. Sales staff was very friendly and respectful. Travis was a pleasure to work with. More

by Tom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Israel Hortiales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Midway Chevrolet responded

Thank you for your great review! We're delighted to hear that you found our selection impressive and that our sales staff, especially Travis, provided you with a friendly and respectful experience. Your feedback is greatly appreciated, and we look forward to assisting you again in the future!

September 06, 2024

Both the salesman and financial Steve were very nice and professional and very enthusiastic GREAT More

by Jenece Davidson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamar Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Garcia
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Sep 12, 2024 -

Midway Chevrolet responded

Thank you for your kind words! We're thrilled to hear that both our salesperson and Steve in finance provided you with a professional and enthusiastic experience. We strive to make every visit a positive one, and we’re glad we could meet your expectations. Enjoy your new vehicle, and we hope to see you again!

September 06, 2024

Brent was amazing. We went in knowing what we needed and wanted and he helped to make it happen. There was no high pressure no rediculous tactics. We are now happy own More

by Brandon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucy tucker
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Sep 12, 2024 -

Midway Chevrolet responded

Thank you for sharing your experience! We’re thrilled to hear that Brent made your truck purchase smooth and enjoyable. It’s great to know that his straightforward approach and support helped you find exactly what you were looking for without any pressure. Congratulations on your new truck, and if you need anything in the future, we’re here to help!

September 05, 2024

Lamar has great costumer service! He was quick to the point but still provide all the information we needed! More

by Gema jimenez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony and Luis
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Sep 11, 2024 -

Midway Chevrolet responded

Thank you, Gema! We're thrilled to hear you had a great experience with Lamar. Our team strives to provide efficient and informative service, and it's fantastic to know we succeeded. We appreciate your feedback!

September 05, 2024

My original dealer there was the Best. Young kid I believe his name was like Saunders. Took too long at financial office. More

by CRYS6669
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheridan Van De Cruize
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Sep 12, 2024 -

Midway Chevrolet responded

Thank you for sharing your feedback. We're glad to hear that your original salesman made a positive impression. We apologize for the delay you experienced at the finance office and understand how that could be frustrating. Your feedback is valuable, and we’ll work on improving our processes to ensure a smoother experience in the future. If you have any further concerns or need assistance, please feel free to reach out. Thank you for your understanding and for choosing us!

September 04, 2024

Good process both sales reps were very knowledgeable and provided an excellent experience. Yes I will send my friends & family their way More

by willmpk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamar Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valery Sotelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Midway Chevrolet responded

We're thrilled to hear that our sales reps made your experience enjoyable. We truly appreciate your referrals and look forward to welcoming your friends and family!

September 04, 2024

First of all the place is very clean and organized. The team was very kind Only thing is we missed out on the lunch More

by FIJI.FALLS.21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Wexler
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Sep 10, 2024 -

Midway Chevrolet responded

Thanks for the fantastic review! We’re thrilled to hear you enjoyed our clean and organized space, and that our team made a positive impression. Sorry to hear you missed lunch—hopefully, next time you can indulge! We look forward to welcoming you back soon!

September 04, 2024

Although Justin was nice, the overall experience was poor. I was told Friday night the car to be ready Saturday morning. I showed up Saturday. It wasn’t ready. I was told Tuesday morning that the car wo More

by WILLIAMWEAVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin service writer
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Sep 13, 2024 -

Midway Chevrolet responded

Hi William, we understand how frustrating it must have been to deal with these delays and the issues with your vehicle's repair. While we're glad that Justin provided helpful service, it’s clear that the overall experience did not meet your expectations. We take feedback like yours seriously and want to ensure this is fully addressed. Please reach out to our Service Manager, Jon Cady, at 602-760-3409 so we can look into this further and make sure the necessary steps are taken to resolve the situation.

September 04, 2024

They scammed me nothing but problems buaght a 2020 ram 2500 that should have been in the junk yard have been trying to get it fixed for over 3 weeks keep getting ignored even the service told me to take i More

by A1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Travis Holmes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : STEVE GARCIA ,Andy , David Foringer , Isaih
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Sep 13, 2024 -

Midway Chevrolet responded

Thank you for giving us the opportunity to address your concerns with your vehicle. We’re glad you gave us a second chance and hope we've made it up to you by addressing your concerns. Your satisfaction is important to us, and we’re committed to ensuring your experience is positive. If there’s anything more we can do or if you have any further concerns, please don’t hesitate to reach out to our Service Director, Jon Cady, at 602-760-3409. We appreciate your continued trust in us and look forward to serving you again.

Sep 13, 2024 -

A1 responded

You all keep avoiding me i still dont know when the truck will be fixed it should have never been for sale has way to many problems, you keep wasting my time i financed because i needed a viehcle and its sitting at your lot with no answers of when it will be finished and no courtesy vehicle either i got scammed.

Sep 14, 2024 -

A1 responded

Requested a refund for over 3 weeks and your felow employees/associates just kept wasting my time so that time would pass by, and now your wasting my time fixing previous owners problems. When will it be done 2 3 weeks? Months ? This is ridiculous. Your not fixing all the problems either you just picked the cheap ones and are leaving me with the rest of the problems from the previous owner what a scam. I don't trust your dealership and will never recommend it or buy anything from it again.

Sep 24, 2024 -

A1 responded

They found all the problems from the previous owner but refused to fix them all because they dont care they are use to selling junk cars to people at above kbb price, The allignment is worst keeps pulling to the side, they didnt fix the bumpy suspension just wasted my time still has the problems. It feels bumpier now that its back and the brakes are still bad . They had the truck for 2 weeks and wasting my time with issues from previous owner that they knew about and sold the truck with anyway. They also never answer, they will just avoid you, they refused to refund the truck now im stuck with a junk yard truck from midway with alot of problems. They will say the people are not there in person also. Expected this from a little dealership not from a big one never trusting this company or any midway company again just headaces and waste of time. All the time wasted calling them and going to the dealership multiple time they also kept the truck for 2 weeks with no update to finally come back to the same issue's.

Oct 16, 2024 -

A1 responded

The truck still has bad allignment, bad suspension, bad brakes they never answer the phone they just wasted my time keeps pulling to the sides bumpy ride and scretching noises when turning ever since they touched it. What a waste of time and money sold me a lemon.

September 03, 2024

Great working with Midway on the purchase of my new truck. Thank you for your awesome work. More

by WANDABCOOL99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamar Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

Midway Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience working with us on your new truck purchase. If you need anything else or have any questions in the future, please feel free to reach out. Enjoy your new truck!

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