Mike Castrucci Ford of Alexandria
Alexandria, KY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 632 reviews
Ryan made it so easy to get the deal done and delivery was smooth. We got exactly what we wanted. Would definitely buy here again! was smooth. We got exactly what we wanted. Would definitely buy here again! More
Had a great experience everyone was nice and helpful. Love my new vehicle will be going back there the next time I need a new car. Love my new vehicle will be going back there the next time I need a new car. More
Good website. Able to shop on line. I knew the salesman from a previous purchase. Able to shop on line. I knew the salesman from a previous purchase. More
Dropped our car off for routine servicing on a Monday. No word three days later, multiple phone calls to the dealership and no one has info on timeline or what work is happening on the car. Told multiple No word three days later, multiple phone calls to the dealership and no one has info on timeline or what work is happening on the car. Told multiple times that service advisor will call us back immediately only to hear nothing. Called to ask for a loaner Friday afternoon so we have a car for the weekend to be told no loaner is available and we need to pay for a local rental. Overall terrible service, responsiveness, and we will actively avoid interacting with this dealership again. If a technician is not available it’s very simple to call us, provide a timeline, and offer a loaner More
Always very respectful of my feelings as a customer. Staff is very friendly, Alex Biddle went above and beyond with his help! Staff is very friendly, Alex Biddle went above and beyond with his help! More
Kind considerate didn’t waste our time knowledgeable Car cared about us and what we wanted our fourth car there cared about us and what we wanted our fourth car there More
Always professional and very welcoming. Always no pressure about anything and always accommodating. By far way better experience than other dealerships. Always no pressure about anything and always accommodating. By far way better experience than other dealerships. More
The purchase and paperwork went smoothly and did not take very long. Rodney was very pleasant and professional. take very long. Rodney was very pleasant and professional. More
Curtious, protectional,informative, on time, thorough with the inspection of your car, fair pricing,kind with the inspection of your car, fair pricing,kind More
Their service staff is always courteous and they explain what is necessary or an option before they proceed. what is necessary or an option before they proceed. More






