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Mike Castrucci Ford

Overview Employees Reviews (345)

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Mike Castrucci Ford

4.2

345 Lifetime Reviews

1020 State Rt. 28, Milford, Ohio 45150 Directions

Sales: (800) 884-6211

Service: (513) 248-1402

Parts: (513) 248-1400

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Good

79% Recommended

4.2

345 Lifetime Reviews

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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For over 50 years, the Castrucci Family of Dealerships has served the Greater Cincinnati and Northern Kentucky market place. Dealerships included are: Mike Castrucci Ford Milford Mike Castrucci Ford Lincoln of Alexandria Mike Castrucci Chevrolet Matt Castrucci Honda Matt Castrucci Nissan Matt Castrucci Mazda Matt Castrucci Kia Steve Castrucci Suzuki We thank you for your patronage and appreciate your loyalty. Castrucci Automotive has a very simple approach to earning your business:We offer low prices combined with kind and courteous service. We look forward to the opportunity of proving to you that we are not just the best choice when it comes to buying or servicing a car, but the smart choice!

Top Reviewed Employees

Ben Castrucci

Service Advisor

not yet
rated

View 2 Reviews

Bobby Castrucci

Assistant New Car Manager

not yet
rated

View 113 Reviews

Glenn Knell

New Vehicle Sales

not yet
rated

View 35 Reviews

Ryan Egan

New Vehicle Sales

not yet
rated

View 35 Reviews

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Latest Reviews

October 04, 2017

"Service with so many smiles! "

- Sharoeder

I had an appointment to drop my Lincoln off for service this morning at 8:45. I arrived 15 minutes early and was pulling out of the parking lot in my liner car BEFORE my appointment time! I may be jumping the gun here, but if the rest of the service goes half as well, they still deserve all these stars!!!!

Employees Worked With

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Ben Castrucci

5.0

Other Employees : And the super nice gal that got me into my loaner in less than 3 minutes!

September 13, 2017

"Knowingly sold me a lemon "

- Mandapanda45122

Knowingly sold me a Car they knew had transmission issues and never mentioned it. It is not safe to drive causes me extreme anxiety and has almost caused two highway accidents. . They will not work with me to trade in as I tried this week while it said in the service bay for the third time in a matter of months. Car is only 2 years old and has 55,000 miles on it. They were not accommodating to the fact that they sold a single Mom this defective vehicle and let me walk out still driving an unsafe vehicle to transport my child. Will never refer again. Please know that Gary is very nice man but his hands were obviously tied.

Employees Worked With

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Gary Plunkett

3.0

September 11, 2017

"Loved the customer service!"

- NateReilly

This was my first vehicle purchased from Mike Castrucci and I was very pleased with the staff that I spoke with. It's a great dealership with outstanding personnel and I will be back again.

Employees Worked With

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Glenn Knell

5.0

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Photos & Amenities

After Hours Drop-Off
Cable TV
Customer Lounge Area
Drive-In Service
Free Coffee
Free WiFi
Instant Financing
Authorized Parts Store
Pet Friendly
Rental Car Service Onsite
Shuttle Service
Television
Valet Parking
Vending Machines

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