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Mike Castrucci Ford

4.2

345 Lifetime Reviews

1020 State Rt. 28, Milford, Ohio 45150
Call (800) 884-6211

Top Reviewed Employees

Ben Castrucci, Service Advisor, Mike Castrucci Ford

Ben Castrucci

Service Advisor
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Bobby Castrucci, Assistant New Car Manager, Mike Castrucci Ford

Bobby Castrucci

Assistant New Car Manager
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rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Glenn Knell, New Vehicle Sales, Mike Castrucci Ford

Glenn Knell

New Vehicle Sales
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Ryan Egan, New Vehicle Sales, Mike Castrucci Ford

Ryan Egan

New Vehicle Sales
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

October 04, 2017

"Service with so many smiles! "

- Sharoeder

I had an appointment to drop my Lincoln off for service this morning at 8:45. I arrived 15 minutes early and was pulling out of the parking lot in my liner car BEFORE my appointment time! I may be jumping the gun here, but if the rest of the service goes half as well, they still deserve all these stars!!!!

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Employees Worked With

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Ben Castrucci
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : And the super nice gal that got me into my loaner in less than 3 minutes!

September 13, 2017

"Knowingly sold me a lemon "

- Mandapanda45122

Knowingly sold me a Car they knew had transmission issues and never mentioned it. It is not safe to drive causes me extreme anxiety and has almost caused two highway accidents. . They will not work with me to trade in as I tried this week while it said in the service bay for the third time in a matter of months. Car is only 2 years old and has 55,000 miles on it. They were not accommodating to the fact that they sold a single Mom this defective vehicle and let me walk out still driving an unsafe vehicle to transport my child. Will never refer again. Please know that Gary is very nice man but his hands were obviously tied.

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Employees Worked With

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Gary Plunkett
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

September 11, 2017

"Loved the customer service!"

- NateReilly

This was my first vehicle purchased from Mike Castrucci and I was very pleased with the staff that I spoke with. It's a great dealership with outstanding personnel and I will be back again.

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Employees Worked With

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Glenn Knell
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Valet Parking
  • Vending Machines
Mike Castrucci Ford, Milford, OH, 45150