Mike Maroone Ford Longmont

Can't trust their word I recently purchase a truck with under 32,000 miles. When working with the salesmen I was given a multi-point inspection report that showed a green li I recently purchase a truck with under 32,000 miles. When working with the salesmen I was given a multi-point inspection report that showed a green light for everything, with the exception of the cabin air filter. So basically the truck was considered to be in great shape. The salesmen stated that if I noticed something not right with the truck that they would take care of the issue as they want to make sure their reputation is maintained as an honest dealer. Now I knew that whenever you purchase a vehicle from a dealer they will make you sign an AS-IS document; which makes perfect sense to protect them from someone suing them for a vehicle not being in "New" condition. So basically I trusted the word of the salesmen that if something came up that was there previously it would be taken care of. So the day I drove the truck home, I got to a couple tight turns before my house, in which a clicking noise starting coming from the front of the truck. Once looking into it a little further I knew something was not right with the hub area of the front wheel. So the next day I notified the salesmen that I had a noise coming from the truck. He said to setup on appointment with the service department to look at it. Unfortunately I live 2 hours from the dealership so finding a day in which I could waste a whole day sitting there was difficult and took a couple weeks, plus their schedule was full as well. Once I finally took it in, the service department found out the hub assemblies needed to be replaced. Obviously it was pre-existing and not something I could have done on the drive home. The service technician I worked with was awesome, super nice guy, very happy with that service. Yet when he gave me the news he also said the sales manager wasn't going to take care of it and it was going to be $1,000 to fix. I was very frustrated to say the least, as this was something I expected to be taken care of based on the word of the salesmen. So trying to meet them in the middle I asked that they, at the least supply the parts, then I could perform the work myself. About $260 in parts total. I called the service manager a few times, never got a hold of him. I left a message, never heard back from him. At this point they lost any future business of mine, because above anything I value a person word, and in this case they don't at all, its all about making the sale. More

NICHOLAS IS THE BEST Truck from CO to SF. WHAT??? I ordered a vehicle from all the way in San Francisco Ca.As anyone would ,I was confused about how to make things work.Nicholas George ,his management I ordered a vehicle from all the way in San Francisco Ca.As anyone would ,I was confused about how to make things work.Nicholas George ,his management team, and delivery service were able to connect me with my new vehicle(2015 Fold F150 Eco-boost)for the lowest price I could find on this side of the country on the the truck and shipping.When it got here , there was no catch.They aim to please, and they get a quality job done in difficult circumstances More

Great Car Buying Experience I highly recommend contacting Steve Allen if you are in the market for a new or used vehicle. Steve was knowledgeable, upfront, and honest in answeri I highly recommend contacting Steve Allen if you are in the market for a new or used vehicle. Steve was knowledgeable, upfront, and honest in answering all my questions. He stayed in contact with me and updated me about the vehicles I was researching online. The dealership is a couple hour drive from where I live, but I don't feel like I wasted any time by checking out Longmont Ford. I got a GREAT price on the vehicle that I wanted and had a good overall experience. Thanks, Steve! More

Great customer service I went into Longmont Ford to buy out my lease and my car salesman Anthony Nieto did a great job. I was nervous thinking it was going to be a hard proc I went into Longmont Ford to buy out my lease and my car salesman Anthony Nieto did a great job. I was nervous thinking it was going to be a hard process but he did great job and made sure I could get the best deal for my buy out. Very nice young man to work with and had great energy! I definitely recommend Longmont Ford and Anthony Nieto. Thank you for helping me buy out my lease and making it a great experience . More

No pressure We loved our experience at Longmont Ford. There were plenty of vehicles to choose from and we felt no pressure to buy. Anthony worked with us until w We loved our experience at Longmont Ford. There were plenty of vehicles to choose from and we felt no pressure to buy. Anthony worked with us until we were sure we knew what we wanted, and it took an entire evening. Thank you to everyone that helped us! More

Saleman Greg and Finance Mgr. Chas excellent I purchased a 2015 Ford F150 XLT from Longmont Ford. Their prices were excellent. Dealing with Greg Milczuk was very friendly and pleasant. Thanks Gre I purchased a 2015 Ford F150 XLT from Longmont Ford. Their prices were excellent. Dealing with Greg Milczuk was very friendly and pleasant. Thanks Greg. I have never commented on dealings with a Finance Manager but dealing with Chas was very exceptional. He was very professional and understanding from A to Z and worked to make sure all was satisfied with the deal. Thanks Longmont Ford for having these 2 gentlemen working there. They definitely took care of us very well and we will be back for our next purchase. Thanks Salvatore DiSalle More

My car was returned worse than when I dropped it off !!!! This is the worst dealership and the very worst service center. I brought my car in on a recall for the clutch they ended up giving me the car back w This is the worst dealership and the very worst service center. I brought my car in on a recall for the clutch they ended up giving me the car back worse than I brought it in and now they want to charge me 450.00 more to fix what they broke I have proof they broke it. More

2013 Ford F-150 Purchase Great truck buying experience with Greg Milczuk. Very easy to work with and decided on a price that worked for the both of us. Greg answered all quest Great truck buying experience with Greg Milczuk. Very easy to work with and decided on a price that worked for the both of us. Greg answered all questions in professional & timely manner. Highly recommend Greg and the sales team at Longmont Ford. More

Greg was awesome!!! We genuinely are completely satisfied!!! We have bought and sold cars all our lives. Working with Greg Milczuk and Longmont Ford totally dispelled all We genuinely are completely satisfied!!! We have bought and sold cars all our lives. Working with Greg Milczuk and Longmont Ford totally dispelled all the car sales horror stories you hear about. We showed up for our appointment knowing what we wanted and what we were willing to pay. To our surprise Greg and his sales manager did not play any of those back and forth games. We quickly signed the paperwork and left with a beautiful red 2017 Ford Escape. Thank you, Greg! More

Professional and helpful Rich was professional, knowledgeable and efficient. I recommend him to anyone looking to purchase a vehicle. Thanks for making the buying process simp Rich was professional, knowledgeable and efficient. I recommend him to anyone looking to purchase a vehicle. Thanks for making the buying process simple. -Boyd V More