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Mike Molstead Motors - Service Center

Charles City, IA

4.8
378 Reviews

378 Reviews of Mike Molstead Motors - Service Center

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May 23, 2025

Iver never received anything other than excellent service and this dealership. From the sales and finance departments, to the service advisors and technicians everyone has been fantastic. I would recommend t More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vannessa Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Mike Molstead Motors responded

Thank you so much for your amazing feedback! We’re thrilled to hear that every part of your experience has been excellent. Your recommendation means a lot to us, and we look forward to continuing to serve you and anyone you send our way!

May 21, 2025

Great service. People are knowledgeable and easy to work with. Clean shop and nice waiting area. More

by stonyhil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Mike Molstead Motors responded

Keeping our shop clean and comfortable is important to us, and we’re glad you appreciated it. We look forward to serving you again!

May 19, 2025

Best service and best service adviser Nice lobby’s and nice waiting areas. We enjoy the service dept. More

by mikedenisebrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Schilling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Reeser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vannessa Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Mike Molstead Motors responded

Thank you so much for the wonderful review! We're thrilled to hear you enjoy our service department and that your experience with our service advisor and facilities has been so positive. We truly appreciate your support and look forward to seeing you again!

May 18, 2025

Kara was able to get my vehicle in and on the road quick and easy! More

by nskiye112
Recommend Dealer
Yes
Employees Worked With
Nick Skiye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Schilling
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Mike Molstead Motors responded

Thank you for the great feedback! We're glad Kara was able to get your vehicle taken care of quickly and smoothly. We'll be sure to pass along your kind words! She’ll really appreciate it!

May 14, 2025

Great service! Super easy to work with, just call and they will get you in asap! More

by kdeutsch05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Mike Molstead Motors responded

Thank you for the kind words! We're happy to hear you found our service easy and convenient. Getting you in quickly and making the process smooth is always our goal. We appreciate your support!

May 11, 2025

Very pleasant and professional. Keeps you well informed of progress on vehicle. Offers suggestions and options on tires and other matters More

by barrcat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Mike Molstead Motors responded

Thank you for the great review! We're glad to hear you had a pleasant and professional experience. Keeping you informed and offering helpful options is exactly what we aim for. We appreciate your trust and look forward to assisting you again in the future!

May 10, 2025

Great people to work with Great experience Great sales man he helped with whatever we needed. Thank you Zach More

by rickkoepke87
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Reeser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Crevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Mike Molstead Motors responded

Thank you so much for the kind words! We're thrilled to hear you had a great experience and that Zach was able to help with everything you needed. We'll be sure to pass along your thanks, he’ll really appreciate it!

May 10, 2025

Very pleased with the overall service. Would like to watch something other then.golf while waiting. More

by pamelag0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Mike Molstead Motors responded

Thank you for the feedback! We appreciate you letting us know, and we'll do our best to make your wait more enjoyable. We're always here to help however we can. Just let us know what you'd prefer to watch next time & we will get it switched.

May 02, 2025

I have been a customer for several years now and HAVE ALWAYS had great experiences with any of the staff,especially Zac Fox and Renee Knapp ,who have been the two I have dealt with the most…keep up the g More

by chasjvavra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Always a pleasant experience! Molstead’s gang are the best, sales,service, and detail!! Great group!! More

by jgsecor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janae Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Schilling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney Otto
Apr 25, 2025 -

Mike Molstead Motors responded

Thank you so much for the kind words! . It means a lot to us to know our hard work is appreciated. We’ll be sure to pass your compliments along to everyone here at Molstead’s. See you soon, John :)

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