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Mike Molstead Motors - Service Center

Charles City, IA

4.8
378 Reviews
Call Service Center (641) 228-7220

378 Reviews of Mike Molstead Motors - Service Center

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April 23, 2025

This dealership is clean, courteous. They up to date on my car with oil change and filters. The waiting room is excellent and the courteous car wash as well. More

by vcneeley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Reeser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Mike Molstead Motors responded

Thanks so much for the feedback! We're glad you noticed the cleanliness and courtesy—we really take pride in that. It's awesome to hear you were comfortable in the waiting room and that everything with your car, was taken care of smoothly. We truly appreciate you choosing us!

April 20, 2025

Everything is taken care of satisfactorily per request in a timely manner We will continue to be customers More

by martyp65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Mike Molstead Motors responded

Thank you for your continued trust in us! We're happy to hear everything was handled to your satisfaction and on time. We look forward to serving you again!

April 20, 2025

They took good care of me and even loaned me a car while my Jeep was being serviced. More

by aprilcook1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Mike Molstead Motors responded

Thank you! We're glad we could take care of you and keep you on the road while your Jeep was in the shop. We appreciate your business!

April 19, 2025

Great fast service as long as they don't move your scheduled time when you bring in your vehicle More

by amr3419
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Knapp
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Schilling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vannessa Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Mike Molstead Motors responded

Thank you for the kind words! We're happy to hear you were pleased with the fast service, and we understand how frustrating schedule changes can be, we will be sure to make that experience better for you.

April 19, 2025

Great service Great Team when your wanting service or looking for a new or used vehicle Mike Molstead Motors is the place to go. More

by fran53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Mike Molstead Motors responded

We’re always here to help. We appreciate your trust in us!

April 19, 2025

Outstanding customer service is a consistent characteristic provided by the Team at Molstead Motors. I wouldn't consider taking my vehicle anywhere else. More

by MARKEYSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Reeser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

Mike Molstead Motors responded

Your trust means the world to us, and we're honored to be your go-to for all your vehicle needs!

April 19, 2025

Clean, fast and well maintained. Employee wasn’t very friendly. Work was done quickly and done well. I asked to be advised if something was covered under warranty and never heard a w More

by bobby_whiteside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Fullerton
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Mike Molstead Motors responded

Thank you for your honest feedback. We’re glad the work was done quickly and to your satisfaction, but we’re sorry to hear about the lack of communication and friendliness, that’s not the experience we aim to provide, and not who we are. We’ll address this with our team and would appreciate the chance to make it right.

April 15, 2025

We love our new car! There was friendly service and a great deal! We would recommend Mike Molstead Motors to anyone! More

by debjane2
Recommend Dealer
Yes
Employees Worked With
Jeff Buss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Mike Molstead Motors responded

Thank you so much for your kind words! We're thrilled to hear that you love your new car and had a great experience with our team. We truly appreciate your recommendation and look forward to serving you again in the future! enjoy the ride!

April 14, 2025

I have had a great experience working with Renee. She has communicated all problems with my vehicle and how to fix them. More

by millerdere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Mike Molstead Motors responded

Clear communication is key, and it’s wonderful to know she kept you informed every step of the way. We appreciate your trust in us and look forward to helping you again whenever you need us!

April 13, 2025

On a busy Saturday, Levi took a lot of time to help me understand my purchase. More

by linda.arneson59
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levi Klinkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Mike Molstead Motors responded

Thank you for taking the time to share your experience! We’re so glad to hear that Levi went above and beyond to make sure you felt confident and informed about your purchase. That level of care and attention is what we aim for every day. We truly appreciate your business and hope you’re loving your new vehicle!

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